DR Resolved @ContentCreator8 v. @9Proxy Official

Dispute is resolved
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ContentCreator8

Regular Member
Joined
Nov 29, 2024
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  • Dispute Summary: User is selling 100 IPs as plan but never got even a single IP. The system is so complex and support is too bad to guide on anything. When I tried to use the API to see how it can integrate with our system but all 100 IPs were consumed and I did not even get access to any. The details are missing. It clearly sounds like a scam. It looks like when you request any IP, you have to use it right away, if you request more without using the previous then previous will be vanished. I did not get any chance to use any of the IP, I have no idea where are the IPs I paid for.
  • Evidence of the Issue: You can see that I have no access to any IP in below screenshots. I tried to contact the chat support, they take a lot of time to respond and always keep me in the loop for example, ask same questions again and again, later ask for the detail but what detail!!!??? There is no intention to solve the problem but just waste the time. It is a SCAM for sure. There is no use case of such IPs which can be used immediately and wont be available after a few second or a few minutes. If they have weird such service, it should have been mentioned clearly on the sales page.
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All IPs gone in a few seconds:
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When try to pick any IP, I see error, like I do not have sufficient fund
  • What you hope to gain from this Dispute Resolution: Complete refund
 
Evidence that the transaction started here on BHW: Here it is, I used the discount mentioned here:
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Other party has been informed of your intention to start a dispute thread:
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Screenshots of your attempts to contact them to resolve this matter before it goes to dispute: There were so many issues, never got any fix, from the below screenshots, you can imagine how much time is wasted and money too.

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A few more:
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I am tired here as no help but just waste of time and keep asking same things!!!
 
Dispute Request Approved
Information For The Accused
@9Proxy Official - you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.


Information For The Accused & The Dispute Starter
[FONT=verdana[U]Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated[/U][/B]. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."
 
Dispute Summary

The accused has been permanently banned from Black Hat World for continuing to conduct business and refusing to resolve or respond to this dispute.

The dispute thread will remain live and is now open to commentary, as rule 4 is no longer enforced in this thread.

Thread Open For Commentary
 
@SettingSun77 I just noticed that the accused who has been permanently banned is Active - there was no communication made about it?
 
@SettingSun77 I just noticed that the accused who has been permanently banned is Active - there was no communication made about it?
I have been on my weekend break, apologies.

After discussions within staff, it was decided that @9Proxy Official would be given a final chance after they posted what we deemed to be a satisfactory explanation of their conduct during this dispute.

However, it is very much a final chance. One more warning and they will be banned and will not be allowed back, and this thread will be kept open for anyone else who has issues with them.
 
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