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Commission Screwed?...

Discussion in 'Clickbank' started by imfanatic, Feb 10, 2011.

  1. imfanatic

    imfanatic Newbie

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    I recently promoted a CB product with my own lander, cloaked links etc. The product paid out 47.00 on a standard order and 57.50 on a deluxe version. I had 2 conversions within the first 15 hours of running this PPC on Google on the standard version (94.00) which was reported in my CB account.I contacted the merchant and asked to have my conversion code placed on their thankyou page,which they did immediately. Several days passed and no conversions although my conversion stats on Google showed 5 total conversion 3 being the deluxe version. When I questioned the discrepency with the merchant they said it may have been bad data. I have had my conversion code placed on other campaigns before but never ran into this.

    Is this something that happens? No further replies from the merchant...
     
  2. alexlin9008

    alexlin9008 Newbie

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    I believe that there are lots of horror stories about clickbank. I know that at least a few people have had clickbank scam them. There's really nothing we can do about it as far as getting the money, though.
     
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  3. Razorbl

    Razorbl Jr. VIP Jr. VIP Premium Member

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    There is inaccuracy between google tracking and cb tracking . Clickbank itself doesn't scam , but sometimes owners of product do little dirty things
     
  4. BlackSeng

    BlackSeng Jr. VIP Jr. VIP

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    Yeap, agree with Razorbl.

    Also, it might also be because your potential customers actually click on someone else's hoplink, or perhaps the vendor made the customer buy from their hoplink (many cases of this).
    But I can assure you that Clickbank isn't a scam... Been promoting and has been my main income stream :D
     
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  5. OTrap

    OTrap Jr. VIP Jr. VIP

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    Yeah, vendors have been shady (not good business), but Clickbank isn't.
     
  6. imfanatic

    imfanatic Newbie

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    I agree. I've been promoting CB products for a couple years now, and really don't have any complaints. This situation just seemed a bit fishy and I have since dropped the campaign and moving on!! Thanks
     
  7. jay101

    jay101 Regular Member

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    Yeah, it happens daily/weekly on my end as well. It's just part of it.

    You gotta take the good with the bad on this one, for the most part it tracks pretty good but there are definitely some inaccuracies across the board.

    Just keep plugging away, and before you know it you'll be making enough sales not to have to worry about the few that slipped away.

    Don't let that get in the way and keep you from doing the important parts, which is scaling and action, action, action.
     
  8. Vrindavan

    Vrindavan Junior Member

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    >>but sometimes owners of product do little dirty things

    not sure how they do it.
     
  9. squark

    squark Junior Member

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    There are lots of ways to do it. For example, I was recently promoting a ClickBank product and I discovered some strange things happening on the vendor's landing page. I did a little research and here's what I found...

    In theory, when I refer a potential customer to a CB vendor then the CB cookie gets dropped with my aff id. If the potential customer leaves the site and comes back later then my cookie should still be valid (unless another affiliate refers them there in the meantime).

    The value of that cookie is important if the vendor has an autoresponder, or something similar to convert the visitor if they don't buy on their initial visit.

    Ok... all that you already know. But this particular vendor is cheating his affiliates. If you go to his sales page without a hoplink (i.e. the visitor types in the web address later, bookmarks it, or is brought back by an autoresponder email) then the vendor does a server-side redirect back through his own ClickBank hoplink and overwrites my cookie.

    Basically, if the visitor doesn't convert on his initial visit from my link then the vendor steals the commission back.

    Now, I know that the initial visit represents a large majority of conversions... but I'm still screwed out of any future conversions that should be mine. If another affiliate grabs them then that's part of the game. But the vendor shouldn't steal from his own affiliates.

    The crappy thing is that my cookie gets stolen even the user just refreshes the page while they're on the site.

    Needless to say, I stopped promoting that product. If the vendor's cheating up front like that then I don't want to know where else I'm getting jacked.

    Another possibility that happens with a pretty good number of vendors is multiple carts. Then all they need to do to bypass CB (and the affiliate) is take the visitor to a PayPal checkout and keep everything.

    Usually something like that works the same way... if the visitor comes from a clean (non-hop) link then the payment is processed through a different merchant account to avoid the CB fees (which are higher).

    I don't think all merchants do it maliciously (the vendor I was promoting was absolutely doing it intentionally), but the effect is the same... they take commissions that belong to their affiliates.

    Anyway, that's 2 examples of how an unscrupulous (or unthinking) vendor can mess with your commissions even though they can't control ClickBank's tracking or checkout.
     
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  10. imfanatic

    imfanatic Newbie

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    Thanks much for the insight! I realize this is something we all run across from time to time, and hopefully these are isolated incidents. If this was something they did, it really sucks because I had to cancel a profitable campaign...I guess i"ll never know.