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Cold calls using prerecorded wave mixed with real voice

Discussion in 'Offline Marketing' started by Kamikater, Jun 21, 2010.

  1. Kamikater

    Kamikater Junior Member

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    Hi there.

    Doing cold calls I always run into "so what do you want to offer" or "so tell me what is it about" or similar.

    So I am repeating myself and the outcome is dependent on my mood. So I tried to record my best sales speech: had a high quality player next to me, dialed my voicebox and did a fake selling call being mixed with my prerecorded offer.

    Unfortunately I immediately found that it sounds mixed. What can I do to mix it without it sounding as if I did?
     
  2. fear91

    fear91 Regular Member

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    What do you mean by mixed? ( I have some experience in audio engineering)
     
  3. Kamikater

    Kamikater Junior Member

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    That means you start making your advertising call by using your normal voice. And as soon as the question "so what do you want to offer" or "so tell me what is it about" or similar arises you start your audio-player which has high quality voice playback and whose recording was done in high quality, too. Your own voice recording ends with "so when can we meet" or similar to make the person answer. Then you can seal the deal using your live voice.
     
    Last edited: Jun 21, 2010
  4. Ramsweb

    Ramsweb Senior Member

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    Cold calling in general converts very poorly depending on your niche. If you are going to put an automated voice instead of calling people yourself, your conversion is going to take a deep nose dive.

    People are going to ask, "what was that" and if they hear your message continuously playing, 90% of them are going to hang up.

     
  5. Kamikater

    Kamikater Junior Member

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    Ramsweb, how did you record your voice to make it sound seamless?
     
  6. Ramsweb

    Ramsweb Senior Member

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    I never recorded cold calls, just made them manually. I was just giving you my opinion that recorded messages would not work so well in cold calling.
     
  7. marcelluswallice

    marcelluswallice Newbie

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    i agree with ramsweb - you have to do the calls manualy - if not conversions will drop down... i have been into coldcalling the last 4 years - and you have to treat every person individualy - depending on the person u are calling. If the person is kind of a dumb person you have to act a bit dumb too. This will make you simpatic for him. If you are talking to a loyer you have to be serious and calm as he will be.

    Its all conecting to the person who you call - not having something good to offer.

    in spain they call u every day to offer u a new adsl - and in the first second of the call after you said your name u totaly hear that the person is reading from a page... this is so poor - u feel like talking to a robot... i hang up imediatly when i hear this. But once a girl called and she talked to me like a normal person - she asked me how i was and that she is calling to offer me a new dsl - i had a nice talk with her - even though i didnt bought anything xD. but if i would have needed a new internet i would have bought it from her for sure :) !

    spend more time looking for the right people to call

    - try to look for triggers which u can use to put people on the right direction, in which buying is the best opinion -

    and try to connect with the people u are calling instead of automating the procces.

    good luck !
     
    Last edited: Jun 21, 2010
  8. Kamikater

    Kamikater Junior Member

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    To make this clear: I hate people with a sense of mission.

    If you cannot tell me how to make the connection between live and recorded audio seamless shut the fuck up.
     
  9. seanjohn

    seanjohn Regular Member

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    As blunt as this sounds, he's got a point.

    Do you use VOIP? If you do, and if you have the hardware for it, you can split the line in into the VOIP software (like Skype). And then record a slow, loud, but clear pitch. Record objections, and then put all the sound files into a folder.

    And then use a Virtual Audio Cable program to stream to your VOIP. It's pretty simple. If the customer has an odd ball objection, you can just switch over.

    Also, what are you pitching? Are you're trying to pitch a sale on the first call? I have 7+ years of over-the-phone sales experience, average conversion rate is like 20:1 for even the best people, and that's on a low-ticket item.
     
    Last edited: Jun 21, 2010
  10. Fwiffo

    Fwiffo Power Member

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    consider adding slight background / mumur noise (ie sounds of an office, inaudible chatter, low traffic noise, etc. in the background) - it will make the transition from real to recorded voice less noticeable as there's a bit of "interference" in the sound.

    (would probably work better just to play a background tape when you're calling in general, and not cut out your own phone feed (just be quiet and let the recording play) - that way there won't be a skip / change in volume in the background sounds)

    your challenge with this will be how to manage the situation when people cut you off.

    lol

    try manners next time to get the thread back on track. people are more likely to want to help you when you're not rude. :)

    if the other posts make you this angry I think I can see why you're probably having trouble with cold calling....

    best of luck
     
  11. Kamikater

    Kamikater Junior Member

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    Do you suffer from it? Bad luck. :D
     
  12. Kamikater

    Kamikater Junior Member

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    No, I don't use Skype as a calling tool. I use a siemens euroset 2020 actually, a normal phone with a normal phone company. What i could do is solder some cables to connect the computer directly to the phone via mic in and line out.

    I am trying to get the customer interested enough to want to meet me in his store to sign a contract. I am usually factoring, so it is not that uncomfortable for the owner. But even then most reject - but one or two and I found that the difference was my mood when offering the goods' advantages for the prospect.

    Yes, the conversion rate is low. But that doesn't preponderate when doing more calls while knowing that the product description is no variable of success anymore.

    Issue is still the seamless integration, and your solution does not solve this issue. Because there is still some volume issue.
     
    Last edited: Jun 21, 2010
  13. Kamikater

    Kamikater Junior Member

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    I tried underlying some music but the differences are still too big.

    I attached a file maybe you have ideas on how to improve(recorded by voicemail, spoken into handset having an olympus vn-6400PC to play back.
     

    Attached Files:

    Last edited: Jun 21, 2010
  14. Kamikater

    Kamikater Junior Member

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    So? :scratchch
     
  15. seanjohn

    seanjohn Regular Member

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    That's a bit of a pickle man... it's much easier doing it through VOIP, wish I could help.

    How much money is in a contract? I hate cold calling too... if there's some money into what you're doing, then I suggest hiring appointment booking agents that work on commission only.

    Note I say appointment booking because it's face-to-face where you want to be doing the presentation / selling. By far the most effective way.
     
  16. Kamikater

    Kamikater Junior Member

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    Did you listen to the audio files, seanjohn?
     
    Last edited: Jun 22, 2010
  17. Kamikater

    Kamikater Junior Member

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    did anyone listen to the audiofiles?