Griffin
Regular Member
- Feb 17, 2009
- 205
- 51
With web dev, or any online service, it helps to talk to the customer. I hear all the time from clients and potential clients that "no one wants to talk on the phone, they only want to email." That's bad for business. Sure, you don't waste time on the occasional yokel who will eat up a couple hours of your time and bail, or the ones who just want to learn your secrets so they can assign a VA to do it (ugh), but the trade-off is worth it.It's a good people skill and it never hurts to hear from potential customers.
If you are offering a service, ask if you can just mail them some info for them to review. If that's a firm no, then they are probably not interested. If it's a yes, have a glossy colour flyer (or example site) printed at Staples/Kinkos (50 cents), a letter, and a pricelist. Invite them to call you "any time" to discuss.
Then use a Google Voice number to forward to your homeline during certain hours, to business voicemail other times. This keeps you from having to turn off your phone when you don't want to be interrupted with sales calls.