client purchased 2 products from me. they were deliverd with USPS signature confirmation, someone in his house signed for it. he installed the products and they worked great for a while no complaints something goes wrong. this asshole immediately contacts his CC company and starts a chargeback without even attempting to contact me first for a resolution. of course i get the email from paypal. so i contact the buyer asking him why he initiated a chargeback he responded with the following. "Im sorry I should have sent you an email first. I purchased some lights from you on august 4th . (I will paste invoice at the end of this email) This is my 4th set of lights. I bought some for friends of mine aswell. Anyways your products have been great, work perfectly. But few days ago I was driving at night and all of a suddent my low beams went out. I've had them installed for a while now and have not given me any problems. So I had to drive 4 miles with my foglights only. Luckyly I didnt get a ticket or something. But yea my lowbeams keep going off and on. They make this weird light now kinda yellowish/whiteish color and looks distorted. I checked all the connections and they are fine. So I tried driving again in the afternoon around my house the lights turned on but after a few mins they went off again. I tried unplugging and re connecting them but yesterday I was driving again and both lights went out. I tried turning them off and on but only one came on. They only work when they want to. Will you honor your warranty I can't be driving with lights like this its just not safe. I mean if you want I can take pictures or video to show you the lights. Its only the lowbeams that are doing that. The foglights work just fine. Sorry about starting the chargeback. I just want lights that work. Please let me know what you can do. Hope to hear back from you soon. Thanks I have cancelled the chargeback. Sorry about that I got impatient." so i emailed him back saying that i can't do anything for you now until this chargeback is resolved please contact paypal to expidite this. i recieved no response as of yet. so i sent another email this morning after i wake up to an email from paypal saying they are reversing 2 bank transfers and put my account $66 dollars negative, and they will keep a hold on this money until the chargeback is resolved. i have a feeling that this guy is just trying to get free products from me. is there anything i can do about this maybe to get back at this jerk for screwing me over. i am going to give it a few days before i take action against him but i just want to be prepared i have a feeeling he is going to try and screw me. Please PM me if you wish not to discuss out in the open. not only does this hurt me but my other clients money is being held now as a result forcing me to pay out of my pockets. so unfair.