Hello,
ClickSure was recently informed that the assets of Counting House Services Ltd, one of the USD payments service providers we use to send affiliate payments has been frozen by the U.S. Department of Treasury. Due to alleged fraudulent cheque processing by it’s parent company, PacNet Services Ltd.
Please note that this allegation is
unrelated to ClickSure or the services they provide for ClickSure Payments Ltd.
Counting House was one of the largest affiliate payment processing providers out there and unfortunately this has affected a number of organizations including ClickSure.
Consequently, some of the ClickSure affiliate payments on
Thursday 22nd September may be delayed.
You mentioned that you were missing 2 weeks payments? This issue should only have affected 1 weeks paycheck.
Please send an email to
[email protected] with your account username and the missing weeks paycheck you are referring to, so we can see what the delay is on the second payment.
Note that we have placed an urgent trace on all affected payments and will keep you updated should there be any further developments.
As you have come to expect from ClickSure,
we always ensure you are paid and hope to resolve this matter ASAP. We apologize for any inconvenience this delay may have caused.
In the event your paycheck does not credit your account within the next 14 days, please contact our client services department on Monday the 10th of October 2016.
It is also worth noting that all future paychecks are
unaffected by this issue, as we have multiple payment providers and are now using our alternatives without any delays.
Let me know if we can help with anything else.
Thanks,
Ben
ClickSure