Clickbank down

rock30

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I was getting 100 hops per day but yesterday and today i saw there is no hop clicks is it normal or clickbank having issues because i have tested it myself just clicked on my hops and after that check the analytic but there is no visits shown. Anybody eelse having the same issue. I asked one of my friend too he is also having the same problem.
 
SHit happens. Just go with the flow and don't sweat anything. Also don't put all of your eggs in one basket.
 
If you look bottom left, under system status in the analytics window, it says
"Client Analytics data delayed due to server maintenance"
 
Yeah i saw that but m shocked that it can happen with anyone so I am agree with zoomsixx :)
If you look bottom left, under system status in the analytics window, it says

"Client Analytics data delayed due to server maintenance"
 
You will still be credited for all your sales. If you go to
http://www.clickbankstatus.com/status.php
you will see that the hoplink and order systems both work fine (they are never offline as they've got multiple backup servers).

When their analytics server is down, it's not the first time that I get almost no sales for a day and then i'll get double the usual amount on the next. In my experience, CB is the best affiliate platform at the moment.
 
Although the system status is back to normal today, when I tried clicking my own links 2-3 times, there is still no hop. Anyone experience this or just from my side? Thanks
 
First of all, you can always check the status of their system on the bottom left of the ClickBank Analytics page. And it was saying that there was some server maintenance going on. It was down for two days actually.

Secondly, you said that you tested by clicking your hoplink and then checked the analytics just to find that the clicks were not counted. I think you don't know this, but even if there was no server maintainance going on, it still would have not shown the clicks at that time. As it takes usually 2-3 hours for Clickbank analytic for hops to show up (basically, the data is updated every few hours, not every minute).

Now, one thing that you should know is that sales do get counted during this time. The CB analytics won't show any sales (or any other data for that matter) during server maintenance or delays, but the sales will still show up in your account overview and transactions page. Both of these pages don't get effected. So you don't have to worry about the sales when it comes to delays and server maintenance.

However, I'm having a completely different problem. I'll post a thread with complete details regarding this problem I'm having. The thing is that I have been making around $85+ per day for some time now, but all of a sudden, for past 4 days, I've made $0. The traffic source is same, rankings are same, everything is pretty much the same, even the hops and Order Form Server Calls. But no sales in 4 days straight. The most strangest things about all this, I'm actually very much connected with my audience and I've been receiving emails that they are having trouble ordering the products. I'll post a thread with complete details regarding these later (when I'm home). I really don't know what the fuck is going on.
 
Everyone making a few sales every day, open your analytics and click on Net sales count, gross sales count or whatever. Does it show more sales than you were credited for? My analytics show 6 sales, yet I received credit for two... Don't know which information is false, but it's clearly related to their server issue. Will contact them.
 
Everyone making a few sales every day, open your analytics and click on Net sales count, gross sales count or whatever. Does it show more sales than you were credited for? My analytics show 6 sales, yet I received credit for two... Don't know which information is false, but it's clearly related to their server issue. Will contact them.

What that means is that you did 2 main sales, and got 4 upsells from those 2 sales. Net Sales = Initial Sales + Upsells - (Refunds And Chargebacks). Makes sense now? :)
 
No it doesn't, because this particular product I promote doesn't have upsells. And even if it did, it wouldn't matter because upsells are counted as Net Sales. You sir, shouldn't post in this thread.
 
because upsells are counted as Net Sales.

If you read my post, then you should know that that's what I exactly said.

You sir, shouldn't post in this thread.
First you come post on a forum thread that you are confused about something, and I responded to you just to help you out, and this is what you have to say?! Wow.

Anyway, just so you know, in my case, it shows 18 initial sales count, and 23 net sales count. I double-checked the stats from the "Transactions" and "Dashboard" page, and I can clearly see that there were 5 upsells. Also, the total revenue is the same on all pages. So there you go!
 
Just as expected got a response saying that some numbers in the analytics section have been accidentally doubled/tripled etc. due to the server problem, the transactions list is what reflects the real sales. Hope this can help someone who is experiencing the same issue. Just ignore the analytics section until problem is resolved :)

in my case, it shows 18 initial sales count, and 23 net sales count

Well, you seem to be banking pretty good :clap2:
 
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my sales was also doubled yesterday, and today it shows 0 hops but sales still coming in... wtf is going on with clickbank :)
 
However, I'm having a completely different problem. I'll post a thread with complete details regarding this problem I'm having. The thing is that I have been making around $85+ per day for some time now, but all of a sudden, for past 4 days, I've made $0. The traffic source is same, rankings are same, everything is pretty much the same, even the hops and Order Form Server Calls. But no sales in 4 days straight. The most strangest things about all this, I'm actually very much connected with my audience and I've been receiving emails that they are having trouble ordering the products. I'll post a thread with complete details regarding these later (when I'm home). I really don't know what the fuck is going on.


Same issue here brother
 
No he shouldn't, plenty of people are experiencing this, just wait it out.
 
Yes, there is problem in CB since last 2-3 days. I contact them and here is the response from them

Hello,

Thank you for your inquiry. Currently, the Analytics section is not displaying the correct information. Recently, the Analytics was delayed due to maintenance, and the information is still being updated to reflect information correctly. Some of the numbers are being doubled within this section, and our IT Department is currently working to resolve the issue. Please note that the place to see the correct, successful sales, is within the "Transactions" section of your account.
We apologize for any inconvenience, and appreciate your patience.
Thank you,
Jenny
 
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