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Clickbank dashboard

Discussion in 'Clickbank' started by Remorse, May 6, 2014.

  1. Remorse

    Remorse Regular Member

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    last few hours my sales doesn't show up on dashboard tab.. is this just for me? :coffee:
     
  2. mikeisright

    mikeisright Regular Member Premium Member

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    Do you mean that sales are not updated or that you do not see the sum of your sales on the dashboard at all?

    Mike.
     
  3. Remorse

    Remorse Regular Member

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    Sales are shown in transaction & analytics area, but they are not updated on the dashboard, should I contact support?
     
  4. mikeisright

    mikeisright Regular Member Premium Member

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    In that case, I would contact support (with abandon).

    Mike.
     
  5. mancar487

    mancar487 Jr. VIP Jr. VIP Premium Member

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    I would give it a few hours to be honest, might be a maintenance issue.

    Is this for a vendor account or an affiliate one?

    Mancar
     
  6. mikeisright

    mikeisright Regular Member Premium Member

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    An update on your call/email to support would be appreciated even though we have no issue with our accounts currently.

    Mike.
     
  7. Remorse

    Remorse Regular Member

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    Affiliate one :)
     
  8. payroll

    payroll Newbie

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    So how do you know you have even made sales...
     
  9. Remorse

    Remorse Regular Member

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    Because sales are shown in transaction tab dude.. they are just not updated on dashboard tab..
     
  10. mikeisright

    mikeisright Regular Member Premium Member

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    Any word from Clickbank, Remorse?

    Mike.
     
  11. mancar487

    mancar487 Jr. VIP Jr. VIP Premium Member

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    Ahh I see. A few of our affiliates have reported this a few times during days of exceptionally high traffic, but it's usually a lag of a couple of hours.

    If the problem still persists after a whole day, I would contact support.

    Mancar
     
  12. mikeisright

    mikeisright Regular Member Premium Member

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    Our VIP guy at Clickbank had confirmed that this was in fact a temporary glitch
    which have been resolved.

    Mike.
     
  13. mancar487

    mancar487 Jr. VIP Jr. VIP Premium Member

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    Let us hear it from the OP?

    Mancar
     
  14. mikeisright

    mikeisright Regular Member Premium Member

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    Alright, but his contact guy's response is more credible than my guy's because...?

    Mike.
     
  15. mancar487

    mancar487 Jr. VIP Jr. VIP Premium Member

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    Because he was the one having the problem not you?

    Mancar
     
  16. mikeisright

    mikeisright Regular Member Premium Member

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    Eventually, we also experienced the same.

    Mike.
     
  17. mancar487

    mancar487 Jr. VIP Jr. VIP Premium Member

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    I wasn't aware of that, as you had mentioned you experienced no problems.

    Mancar
     
  18. mikeisright

    mikeisright Regular Member Premium Member

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    It was true at the time of the OP׳s initial complaint.

    Mike.
     
  19. mancar487

    mancar487 Jr. VIP Jr. VIP Premium Member

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    So they had a glitch at different times of the day?

    Mancar
     
  20. mikeisright

    mikeisright Regular Member Premium Member

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    Not sure why, but we experienced the "sales freeze" about an hour later than the
    OP's report.

    Mike.