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Clickbank ChargeBacks & Refunds Fests?

Discussion in 'Clickbank' started by mp3man, Oct 17, 2011.

  1. mp3man

    mp3man Registered Member

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    Man, I'd sure hate to have a product with lots of "try AFTER you buy" charge backs. Looks like vendors with lots of refunds will have to pay extra money.


    I think CB wants good products and none of the crap that's been popping up lately, especially the ones with push-button wealth and stupid videos.
     
  2. bryanon

    bryanon Executive VIP Premium Member

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    It looks like they've changed the announcement and added some important bits:

    About time they started doing something like this though. There's way too much crap on CB and getting rid of it will benefit all proper vendors.

    Now it's of course the question of whether they're doing it to actually clean up the marketplace or only to increase their bottom line (let everybody stay, just make the guys with high refund rates pay more). Time will show.
     
  3. mp3man

    mp3man Registered Member

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    I think the addition above is an indication of CB trying to increase revenue. If you sold $1,000 worth of widgets and had a 1% refund rate, that equals $10.00, you'd be subject to paying fees. That's NOT good. Who in the world is not going to have at least 1% chargebacks, even if they are subsequent? That's just about everyone who sells on CB.
     
  4. bryanon

    bryanon Executive VIP Premium Member

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    Not really. Payment processors and VISA/MC alike are EXTREMELY strict when it comes to chargebacks, and if CB's overall chargeback % would be over ~2.5% then they would simply lose their merchant privileges.

    So this bit (trying to get rid of vendors with high chargeback rates) makes perfect sense.
     
  5. Kujis

    Kujis Registered Member

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    Seeing how anyone can request a refund from any purchase at any point during the following 60 days, it wouldn't surprise me if every vendor had over 50% refund rate. I know people who have bought a hundred different items and requested a refund every single time, and received them aswell.
     
  6. bryanon

    bryanon Executive VIP Premium Member

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    This is a little bit short-sighted as the vast majority of buyers do not request a refund, even though they have the option.

    If the odd fraudster requesting a refund pushes your refund percentage over the allowed 15% then this is a good indication that your refund rate is already too high to begin with.

    I have been in this business for a while and I'm yet to see a quality product have a refund rate higher than 5% - and it doesn't matter the slightest whether it's a low- or a high- ticket product, sold via ClickBank or directly or whether the refund policy is conditional or no-questions-asked.