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Chimp Rewriter - Support

Discussion in 'Black Hat SEO' started by Real78, Nov 14, 2013.

  1. Real78

    Real78 Regular Member

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    Does anyone know if it's still being supported anymore? I notice the forum is spam to heck now and no replies to any posts as well. I also sent a support ticket and it has been over 36 hours and no reply. If I ever had any issues before I would hear something from them before or within the 24 hours they say they would reply in.

    Anyone else having these same issues?
     
  2. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Last edited: Nov 14, 2013
  3. Beven

    Beven Elite Member

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    36 hours isn't that long a wait sometimes they can take a few days. I'd wait it out just a little longer.
     
  4. John P

    John P Jr. VIP Jr. VIP

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    As far as i know they still support it.I would wait more than 36 hours though.
     
  5. Real78

    Real78 Regular Member

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    Ok, I am going to wait a little long and for now I will just use SC3 as that's my backup.
     
  6. Real78

    Real78 Regular Member

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    Update: I am on day three and I am going to wait till day four before I try to reach out to them here.
     
  7. cheap123

    cheap123 Registered Member

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    still waiting the support?
     
  8. boomboomer

    boomboomer Executive VIP

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    deleted.

    Didn't note the date of the original post.
     
  9. jimmyr

    jimmyr Jr. VIP Jr. VIP

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    Oops I completely missed this thread back then too.

    Normally all tickets are answered within a day, however every so often there'll be some weird circumstances where there'll be a ~72 hour response. Usually this only happens once every few months

    Oh, and we wiped the forum because it wasn't really giving value to anyone. Everything goes through the support desk now at http://support.akturatech.com
     
  10. amandaking

    amandaking Newbie

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    I've had a ticket from two days ago that hasnt been answered yet. Please help! #2429
     
  11. R Reyna

    R Reyna Newbie

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    2 days is small time. Wait for few days.
     
  12. amandaking

    amandaking Newbie

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    Jimmy totally helped me solve the problem! He rocks! Yes, it took a little while because they were out of the office at a conference, but I did get the problem solved! Thanks Jimmy!!!!
     
  13. JournoNick

    JournoNick Jr. VIP Jr. VIP Premium Member

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    ChimpRewriter are working on a massive update. They're probably pulling out their hair getting it lifted off the ground. I would just politely send them a PM if it's urgent, if it can wait then just hang in there. They're great guys and aren't out to piss anyone off.