lifework
Regular Member
- Jan 2, 2018
- 294
- 92
I lost my Gmail password. My old phone is completely broken, but I still have the same SIM card and phone number. When I try to recover my Gmail account, I enter my email address and choose “Forgot password.” Google sends a verification code to my phone via SMS, and I receive it on my new phone.
However, after I complete the phone verification, they ask me to confirm another code that’s sent to my old Gmail, which I can’t access because my old phone is broken.
Is there any solution for this? I’ve been searching for a while, but I haven’t found any information about this specific problem.
However, after I complete the phone verification, they ask me to confirm another code that’s sent to my old Gmail, which I can’t access because my old phone is broken.
Is there any solution for this? I’ve been searching for a while, but I haven’t found any information about this specific problem.