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Cannot Get into Old Account

Discussion in 'Forum Suggestions & Feedback' started by kittyboomboom, Aug 8, 2015.

  1. kittyboomboom

    kittyboomboom Newbie

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    Hey i've tried to get in touch with you guys through your contact us page. I never received a response. I sure would like to be able to get back into my old account. My domain that my email was associated with expired and I didn't realize it was still being used on my BHW account. I can log into my account only because my browser saved my password but cannot change to a new password or change the email on my account because I cannot remember my old password. This password needing to change every so often feature is an annoyance because I can never remember the new one. I will start documenting them from now on. But for now can an admin help me with gaining access to my old account?
     
  2. Dr Byte

    Dr Byte Junior Member

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    If you can log into your account because your browser saved the password why don't you just pm one of the admins?

    It's already the second post of that type today.
     
  3. kittyboomboom

    kittyboomboom Newbie

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    Because it wouldn't let me go past any other page than the reset password page due to the password being soo old. Also now I can no longer log in at all even with the saved password in my browser. I don't want to post here. I just haven't got a response from BHW and it's been a week or two now since I tried to get in touch with them through the contact page.
     
  4. WizGizmo

    WizGizmo Super Moderator Staff Member Moderator Jr. VIP Premium Member

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    So, whose fault is that?
     
  5. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    and that's why you should use a strong password which can be easily remembered by you and can be easily combined, use 5 versions of it, so worst case scenario, you're in with the 5th attempt, most site start to (temporarily) restrict you at 10 attempts, BHW does it sooner than that though :)
     
  6. kittyboomboom

    kittyboomboom Newbie

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    Yeah I get it, won't happen again. WizGizmo I see you're a super mod can you help?
     
  7. proxygo

    proxygo Jr. VIP Jr. VIP

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    have to keep my pass on a usb drive over 30 chars long