Can someone help me please?

T

Toni Ellis

Newbie

Sep 8, 2018

17

2

• Jan 6, 2019

• #1

Hey guys,

Been a member here a while but usually, just read and learn so thank you to you all!

I'm a little stuck...

I have a website that I initially hosted on Shopify. I have now moved it across to WordPress. The URL I'm using on WordPress is wellbeu.co.uk which is fine. Problem is the www version is still directing to Shopify.

No matter what I do I can't get it to direct to wellbeu.co.uk

I know its probably I really simple fix but I can't figure it out.

Wondered if anyone could resolve my brain freeze?

Thanks!

Toni x

 

devkareem

Power Member

Sep 15, 2016

563

217

• Jan 6, 2019

• #2

Your site www version doesn't have a DNS record i'm sure it's a cache problem try to clear your cache.

 

bartosimpsonio

Elite Member

Executive VIP

Jr. VIP

Mar 21, 2013

24,784

31,557

• Jan 6, 2019

• #3

Search for htaccess. You can fix it all using the htaccess file.

 

Motorhead

Regular Member

Sep 5, 2015

468

260

• Jan 6, 2019

• #4

Just redirect your www to non-www using htaccess

 

T

Toni Ellis

Newbie

Sep 8, 2018

17

2

• Jan 6, 2019
• Thread Starter Thread Starter

• #5

Thanks, guys. Sorry for being dim but what do I put in the htaccess?

 

devkareem

Power Member

Sep 15, 2016

563

217

• Jan 6, 2019

• #6

Toni Ellis said:

Thanks, guys. Sorry for being dim but what do I put in the htaccess?

Click to expand...

Code:

RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ http://%1/$1 [R=301,L]

Also, Like i said there is no DNS record for www.wellbeu.co.uk you can confirm here:
https://dnschecker.org/#A/www.wellbeu.co.uk

 

T

Toni Ellis

Newbie

Sep 8, 2018

17

2

• Jan 7, 2019
• Thread Starter Thread Starter

• #7

Hey guys,

Me again. Thanks for your help yesterday.

So I managed to stop the site directing to shopify but now as Th3 Technician said my www domain has no DNS settings. I can't seem to fix this? My wordpress nameservers are via cloudflare is this the problem?

This is driving me crazy.

Thanks again.

T

 

ss1180

Elite Member

Jr. VIP

Feb 6, 2018

2,720

559

• Jan 7, 2019

• #8

Try This - go to WP Dashboard --> Setting --> You will there URL option. Just add www in both URL's and Save.

 

lavce469

Regular Member

Oct 31, 2012

273

44

• Jan 7, 2019

• #9

You need to point www version of the website from CF also to resolve.

 

helloyes

Junior Member

Jun 4, 2015

143

34

• Jan 7, 2019

• #10

^^^this

 

T

Toni Ellis

Newbie

Sep 8, 2018

17

2

• Jan 7, 2019
• Thread Starter Thread Starter

• #11

Guys you lot are awesome! all fixed. Thank you