Call tracking question using Twilio

homeriscool

Elite Member
Jr. VIP
Joined
Jun 24, 2013
Messages
2,394
Reaction score
3,649
Hi all, im not a coder, programmer or anything so i have trouble trying to build complex phone systems in Twilio.

I can get my business number to forward to a client, "whisper" where the call is coming from. I cant for the life of me get it to record though. Does this matter?
 
use twiml code

<Dial record="record-from-ringing-dual"
recordingStatusCallback="https://myapp.com/recording-events"
recordingStatusCallbackEvent="in-progress completed absent">

in between the <response> tags and right before it dials if you are using Twilio studio theres the option to record.
 
Or if you use Twilio studio simply tag "record call" on. You will see this option when you click on box with a number you're forwarding to.
 
Back
Top