Hello all,
We received a C&D letter for product we sold awhile ago, apparently at least one item was not legitimate.
We genuinely believed the items we purchased were authentic, though we did buy them in a going out of business sale (sadly I do not know where the receipt is from this it was over 6 months ago).
We of course instantly halted the sale and apologized to the company (via a proxy), but the company is still claiming they will be coming after us (not in so many words exactly, but they have offered no terms or guidelines, or settlement offers). They want tons of information about us, our customers, etc, and I'm not even sure this is ok to give them in the first place even if we complied
This sucks... I was simply floored when I read the email.
Basically the C&D letter said we "must" comply by a certain time on a certain day, compliance explicitly stated as being halting sales of the infringing mark and destroying any items with the infringing mark on them. We of course did comply, emailed them promptly extremely apologetic (behind said proxy), and we have not responded to any further emails.
Already talked to an attorney and he advised waiting to see if they actually file anything since the information they have on the C&D is completely incorrect. (thankfully I always plan ahead for just such contingencies, because this is how the USA works)
This really blows, there was no reasonable way to know the items were not real... and we only sold a handful of them (about 20 total which is worth about $700)
Anyone have this happen to them? What was the outcome?
I'm pulling my hair out over this. I cannot imagine how you can be liable for accidentally shipping out items, and how a company can come at you without offering settlements, etc. in such a case. We would gladly give them the entire $700 gained (not profit mind you), again a huge loss to us.
We received a C&D letter for product we sold awhile ago, apparently at least one item was not legitimate.
We genuinely believed the items we purchased were authentic, though we did buy them in a going out of business sale (sadly I do not know where the receipt is from this it was over 6 months ago).
We of course instantly halted the sale and apologized to the company (via a proxy), but the company is still claiming they will be coming after us (not in so many words exactly, but they have offered no terms or guidelines, or settlement offers). They want tons of information about us, our customers, etc, and I'm not even sure this is ok to give them in the first place even if we complied
This sucks... I was simply floored when I read the email.
Basically the C&D letter said we "must" comply by a certain time on a certain day, compliance explicitly stated as being halting sales of the infringing mark and destroying any items with the infringing mark on them. We of course did comply, emailed them promptly extremely apologetic (behind said proxy), and we have not responded to any further emails.
Already talked to an attorney and he advised waiting to see if they actually file anything since the information they have on the C&D is completely incorrect. (thankfully I always plan ahead for just such contingencies, because this is how the USA works)
This really blows, there was no reasonable way to know the items were not real... and we only sold a handful of them (about 20 total which is worth about $700)
Anyone have this happen to them? What was the outcome?
I'm pulling my hair out over this. I cannot imagine how you can be liable for accidentally shipping out items, and how a company can come at you without offering settlements, etc. in such a case. We would gladly give them the entire $700 gained (not profit mind you), again a huge loss to us.
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