Business Writing Tips I do not believe you can learn this on the Internet or by video? I read a lot of business correspondence and it is often clear that the writer has no hands on business expertise and experience? On the job is the way to learn many of the complex ins and outs of business as almost every business process or method is unique to the said business? Many business niches are similar, but it is stretch to assume that say an engineer at a Coca Cola plant will have a clue about business say in an Oil Refinery. It is not like that is it!