seodeal
Regular Member
- Jun 29, 2013
- 368
- 41
Hello
I have been using bulletproofvps.com for almost 3 months. On every week, I have to face new problems at first time, the Network adapter damaged (Takes 2 days to fix)
Secondly they changed my machine (without my permission, it takes another 2 days to run again) . This time, on new machine i could not start xrumer, as it takes 30 days for license change.I told them to give me back the old machine but they told me that machine was deleted. So, this cause me wait 15 days more to run xrumer again (simply, 15 days wastage for force migration)
Thirdly, They had no reboot option in the Client portal, so the clients needs to restart the machine from the vps. Sometimes, when i click on restart, I could not connect again to my machine. In this case, we would open a ticket and they find some problem and again start the machine (this takes 1-2 days)
Do not think this is all. From 2 days ago, i Could not connect to my vps again. I open a ticket and they send me a reply.The reply is as below:-
Do you (if anyone using the same company) face the same issue as I am facing. Can anyone suggest a good bulletproof vps at cheap price.
Thank you
I have been using bulletproofvps.com for almost 3 months. On every week, I have to face new problems at first time, the Network adapter damaged (Takes 2 days to fix)
Secondly they changed my machine (without my permission, it takes another 2 days to run again) . This time, on new machine i could not start xrumer, as it takes 30 days for license change.I told them to give me back the old machine but they told me that machine was deleted. So, this cause me wait 15 days more to run xrumer again (simply, 15 days wastage for force migration)
Thirdly, They had no reboot option in the Client portal, so the clients needs to restart the machine from the vps. Sometimes, when i click on restart, I could not connect again to my machine. In this case, we would open a ticket and they find some problem and again start the machine (this takes 1-2 days)
Do not think this is all. From 2 days ago, i Could not connect to my vps again. I open a ticket and they send me a reply.The reply is as below:-
Hello,
Unfortunately due Spamhaus coming down to overseas DC's it has caused many issues for the data center where one of our nodes is located.
We are currently working very hard to try and recover all the data on the node and get everybody transferred over to the new server.
If for any reason we cannot recover your data from the server we will supply you with 2 free weeks of service as compensation for this. We hope it doesn't get to this stage though and that we can recover all of your data.
We're incredibly sorry for any inconvenience this could / has caused you. We're working our hardest to get everything back up and running smoothly just as it was before this happened.
If you have any specific questions you can reply to the ticket with them or hop on the live chat and speak to either Casey or Frank for details.
Once again we're very sorry that this has happened and we thank you for your loyalty and patience.
Kind Regards,
BulletProof VPS Support Team
Do you (if anyone using the same company) face the same issue as I am facing. Can anyone suggest a good bulletproof vps at cheap price.
Thank you