they have live chat option i n exchange ,i was able to use it they all ask for registered name and email,i dont know the name i registered with them ,there wasnt an option too check my info so i vasnt able to acess the live chat help
This seems very sketchy, I hope you wrote down the seed and have access to it. Have heard so many troublesome issues with Blockchain, especially when you leave it to their wallet without owning your own private keys.
Good luck!
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