Same here. I lost one of my vps on saturday and still down, zero reply to ticket and no livechat. My other server with them is still up n running. Bizarre. You would think somebody would reply here or @ Warriorforum where they have a thread. This sucks bigtime!Used to have good support from these guys but for some reason nobody is on the livechat and nobody is replying to my tickets. Cant use my vps for a few days now and it sucks... Are some of the staff here on BHW?
Blackbox VPS are among the worst VPS provider. They are extremely unreliable. Their hardware constantly crashes. I lost weeks of work and was offered no form of compensation or refund. Blackbox are also one of the most expensive VPS hosting companies.
Dont make the mistake I did. Choose another VPS provider. Youvps, vpslink or virpus are good options. Woosever is good and inexpensive also. There are many to choose from.