I don't know about you guys who are already running sites/landing pages/tracking on BeyondHosting... But lemme tell you that their customer service sucks. My dog can do better (even though I don't have pets). THERE IS NO LIVE CHAT. ONLY EMAILING BACK AND FORTH. When you 1st purchase their VPS (which I did), nothing happens after that. No email, no shit. No confirmation of any form saying that I have successfully purchased the VPS. Great. And I had to wait (not knowing what to do cause they don't have cPanel in the VPS I purchased). Just so you know, I purchased the so-called Prosper202 VPS package. Never mind I had to wait like a donkey, but I had no way to configure Prosper202 myself (while waiting for their "fucking precious" email). BEST OF ALL, the prices you see at their VPS page is not what you pay for! You have to pay an extra $11/month if you want cPanel (even though you click the so-called VPS With Cpanel packages)! That's horse shit crap if you ask me. Total deception. Price manipulation. I'm going with LiquidWeb. Fuck BeyondHosting. Wasted 1 day of my time. Fuck them again.
I'm sorry you had to go through this. Welcome to the world of online business, where reading is not an option but the only thing that will save you because caveat emptor is the law of the land. If you see a price (ex: $40) followed or preceded by the words "starting", rest assured you'll be paying an additional 25% on the price at least to get things up and running. Unless clearly stated that CPanel is included for free, as it is a good incentive, always assume you will have to pay additionally. This has caught me before too and I noticed only start-ups and hosting companies without great track records make CPanel or another admin system an additional cost. (Lot's of times, though, free CPanel isn't the latest version...which isn't horrible, but some people have security concerns). Search around here for hosting or go to hosting forums. WebHostingTalk has very good deals and promotions going on for solid hosting companies. Again, sorry you had to deal with idiots, and rest assured I won't let anyone I know use Beyond Hosting
Fuck them again. I requested for refund. And they said "VPS is not covered for refund" Then I forwarded them their very own TOS page in their website and ONLY THEN they refunded me. WOW, THEY ACTUALLY DIDN'T WANNA REFUND ME! BUT THE STUPID THING IS Google Checkout only returned $24 to me (supposed to be $30) SO I FRIGGING LOST $6!!!!!!!!!! AND HAVING TO DEAL WITH THEIR NONSENSE IS COMPLETE BULLSHIT. Never ever go to BeyondHosting. Wondered why the fuck did I sign up with them at the 1st place. Stupid Prosper202 recommendation...
I bought hosting from them 6 months ago and they were good for me so far. haven't had any issues at all, I only had one problem with prosper and they fixed it really quick. From my point of view they are good. Sorry that you had problems with them
