Yesterday I purchased the $15 package "VPS Pro". I payed through a credit card and 20 minutes later I receive my server details and login credentials. As soon as I remote desktop the vps, It shuts down. I contact the live support asking them why the server is offline he tells me. "your transaction may be seen as fraud". I start asking him why is it seen as fraud, I never get a good reply. He tells me to wait a couple of hours. The next day I receive an I email saying that my transaction is fraud and that that they want to know my Identity and a picture of my card and ID. What the fuck do these guys want? They want me to give them a picture of my ID and card to some unknown, non trusted website which will probably misuse. What am I suppose to do now? I can't refund too.