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BermanHosting WTF?

Discussion in 'Web Hosting' started by omar37, Apr 30, 2013.

  1. omar37

    omar37 Registered Member

    Nov 5, 2011
    Likes Received:
    Yesterday I purchased the $15 package "VPS Pro". I payed through a credit card and 20 minutes later I receive my server details and login credentials. As soon as I remote desktop the vps, It shuts down. I contact the live support asking them why the server is offline he tells me.
    "your transaction may be seen as fraud". I start asking him why is it seen as fraud, I never get a good reply. He tells me to wait a couple of hours. The next day I receive an I email saying that my transaction is fraud and that that they want to know my Identity and a picture of my card and ID.
    What the fuck do these guys want? They want me to give them a picture of my ID and card to some unknown, non trusted website which will probably misuse.

    What am I suppose to do now? I can't refund too.
    • Thanks Thanks x 1
  2. warner410

    warner410 Regular Member

    Jul 28, 2012
    Likes Received:
    You may not get any money back.

    It has been two weeks since the rejected my order, but I am yet to get a refund. I will wait for a few days more and then try a chargeback.
  3. mazgalici

    mazgalici Supreme Member

    Jan 2, 2009
    Likes Received:
    Home Page:
    probably they got an maxMind alert on their email, saying about a bad reputation IP
    Happens to us often but we risk it and accept the transaction just to avoid posts like this
  4. bendutchman

    bendutchman Regular Member

    Jun 1, 2012
    Likes Received:
    genetic engineer
    House, Road House
    Just be patient. I have been with these guys for over a year with no probs. I have no doubt that they are faced with numerous fraudulent transactions on a weekly basis and they are just doing their due diligence. Give them your details and cooperate. This will be the only way you will get your money back.