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Be Careful of Deathbycaptcha extra billing

Discussion in 'Black Hat SEO' started by onestop, May 26, 2011.

  1. onestop

    onestop Newbie

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    For anyone using deathbycaptcha be careful of being billed extra.I'm enclosing a copy of conversation I had with their customer service. I have yet to hear anything back from them. Please review your bank statements for these additional charges as well. Just imagine if there was 100,000 people got charges like this. It adds up.

    You are in chat with Live Support
    Live Support >Welcome to deathbycaptcha Online Support!
    Live Support >Hi!
    Live Support >How can I help you today?
    Live Support >Welcome to deathbycaptcha Online Support!
    Live Support >Hi!
    Live Support >How can I help you today?
    xxxxx >I am noticing that I'm currently getting charged additional money from your company when I purchase credit for the decaptcher. It is small enough not to be noticed.xxxxx is the order number of the latest purchase. $34.75 for 25,000 credits then later I was charged $1.04. on May 11 I paid $6.95 was later charged an additional $.21 as well(xxxxx). Due to my profession this brings out a red flag. Charges that can be small enough to be overlooked but potentially magnified by large numbers of clients
    Live Support >let me check your order sheet.
    Live Support >one moment please...
    Live Support >I only see 6.95USD charged for order xxxxx
    Live Support >and USD 34.75 for order reference # xxxxx
    xxxxx >bank of america has the charge on to my account listing
    Live Support >could you please email us the proof of statement/transaction so we can contact our payment processor avangate com for clarification.
    xxxxx >Where to?
    Live Support >Possible bank of america is charging for some services.
    xxxxx >No
    xxxxx >They said the charge came from you guys
    xxxxx >Description: CHECKCARD 0523 DEATHBYCAPTCHA COM*AVA AVANGATE.COM 74008601143120251772840 Posting Date: 05/24/2011 Amount: $1.04 Type: Debit Account Number: Business Economy Chk-2664
    xxxxx >CHECKCARD 0512 DEATHBYCAPTCHA COM*AVA AVANGATE.COM 74008601132118221542171 Posting Date: 05/13/2011 Amount: $0.21 Type: Debit Account Number: Business Economy Chk-2664
    Live Support >ok, we will find out with avangate com the reason for these additional charges.
    Live Support >Could you please also send us this info by email so when get a reply from avangate com we can reply you
    xxxxx >what email to send it to?
    Live Support >admin deathbycaptcha com
     
  2. omida86

    omida86 Power Member

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    lol, scam warning..
     
  3. imth3one

    imth3one Newbie

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    I don't think deathbycaptcha could be blamed. They use third party billing services and if on the payment page the charge was what you think you paid its probably avangate doing something
     
  4. hawke

    hawke Power Member

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    Save yourself the trouble and use VCC's and Pre-paids with the amount you need when possible.

    And DbC is straight up.... they aren't in the business of screwing peep's... (yet lol) :p
     
  5. adbot

    adbot Power Member

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    Time to check my bank statements. Thanks for the heads up.
     
  6. raven2424

    raven2424 Newbie

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    use decaptcher i have been using them for over a year now and never had any problems and they take paypal as well
     
  7. pirondi

    pirondi Power Member

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    I bought more than 100$ on captchas with them and never received this extra billings.
     
  8. Derik

    Derik Regular Member

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    @ onestop i made a purchase recently , via my BOA account, what i feel is 6.95$ for 1k credits , but when you check out an additional 1.39$ comes up saying VAT, the third party billing shows this, so that adds up to 8 $ odd, this might show up on the BOA statement twice.
    I may be wrong here.
     
  9. flyingbear

    flyingbear Junior Member

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    it sounds like VAT which is charged by the processor, not dbc. but, i could be wrong.
     
  10. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

    Joined:
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    Occupation:
    Death By Captcha Co-Founder
    Location:
    Behind a Proxy near you
    Exactly what other users say. VAT charged, so the money is in some government's pocket right now. (Nope, not ours :) )

    Were you by any chance using an european proxy when you made your purchase?