This would be sweet justice if this cracked version works. I just had a situation with Earl/Neek, or whoever they are, this week, where I bought their URL scraper. What a piece of crap. And their service - total crap. Followthrough - total crap. I actually had not planned on trashing them in the open, since they finally refunded my money, but, when I saw this thread - I just could not resist.
My advice - stay away from Earl Grey and their products.
Here is the final email conversation I had with them after they finally refunded my purchase:
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You are right. You got exactly 3 complaints from me:
1. Your page indicates immediate delivery upon purchase. You did not deliver on that in any way, shape or form.
2. Your product does not work as advertised, necessitating my refund.
3. You did not process this refund until DAYS after promising the refund to me. And that complaint, which I wrote today, came after waiting for an unacceptable period of time for you to follow through on that promise.
Now, which of those complaints is NOT valid?
I find it hard to believe that, with all the negative comments from people on your forum about this product, that I am the only one who had a valid complaint about this sorry excuse for a program.
All I can say is, this has not been a good experience from start to finish. Like you said - For the best.
Michael
----- Original Message -----
From: Earl Grey
To: 'Michael Plante' ; autopligg @ gmail.com
Sent: Friday, October 09, 2009 7:58 AM
Subject: RE: Where is my scraper product?
Refund processed.
I think it's for the best.
The complaints started within 4 minutes of buying to software so it was expected to come to this conclusion.
Earl
From: Michael Plante
Sent: 03 October 2009 14:51
To: autopligg @ gmail.com
Subject: Where is my scraper product?
Importance: High
Hello,
I purchased your URL scraper this morning, and it is telling me you are shipping this product????? Your website indicated immediate delivery, but there was no link to download provided after purchase, and as of yet, have received nothing in regards to a download link via email either. If you can't deliver this now, then you need to refund my money.
Here are the details on this purchase:
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Michael