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Automate Salesforce Live Chat

Discussion in 'Scripting' started by pavle93, Sep 12, 2018.

  1. pavle93

    pavle93 Newbie

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    I am trying to automate Salesforce Live chat. Basically, agent always asks the same question I just need to write the script to answer them, I have the dataset, but I am not sure how I would listen to the chat events, such as a new message or similar. I've tried messing with Greasymonkey but it did not work.
     
  2. StasMa

    StasMa Newbie

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    thats a good idea