This one auto-dialer tricks me every time! It is so infuriating. It basically goes like this: They whole thing is a well timed recording. I've gotten the exact same exchange three times now. It gets me every time. I guess it would piss me off more if the psychology of it wasn't so darn interesting. It keeps getting me because I am so darned conditioned to the protocol of a "phone call" my brain doesn't expect a recording to engage in that protocol exchange. Once they get to the "reason I'm calling part" I figure it out and hang up, but while I'm in the protocol exchange its like I'm locked into it. If they would have kept the interactive exchange going on longer it would have been very difficult for me to disengage the call. It is a clever mind hack that thankfully they don't do better. Just felt like sharing.