Ask Which software supports tiktok shop management

Why do I not know how to control orders, see details of delivered orders, and reconcile them? It says 40 orders have been delivered but only 30 orders have been reconciled and the remaining 10 orders are still waiting and not showing up. What's wrong? Can you guys help me?
Can you guys use software to support listing and flashsale to automatically generate orders?

Maybe I can help you, which country you are from