Any way to save money from return on ebay?

A buyer didn't liked the product and wants his money back, ebay put the money on Hold (my paypal has no money and now its negative the amount of buyer)

I have conected a credit card with this paypal, can they take the money from my credit card automatically if i don't pay?

Is there a way to NOT return the item and keep the money?

I told ebay to step in and help but all they did was to send this email


Hello ************,

I'm contacting you about the return request 5********6 filed for ************************ (**********) by r*********r.

I've reviewed the details of the request and found that the best resolution is to ask the buyer to return the item to you for a full refund. Because the item was not as described, we're asking you to pay for the return shipping.

I've placed the request on hold for 4 days to give you time to arrange the return shipping with the buyer. Please note that if you don't resolve the issue by April 30,2019, we'll issue the buyer a full refund on your behalf without requiring the item to be returned.

You have 2 options:

Issue a pre-paid shipping label and upload it to eBay

1. If you have a preferred shipping service, contact them to purchase one of their shipping labels.
2. If the item is over $750, you'll need to purchase signature confirmation.
3. Send the label to the buyer by locating the item in the Sold section of My eBay, and then selecting Contact buyer.

Send the buyer a PayPal payment to cover the return shipping

1. Locate the item in the Sold section of My eBay, and then select Contact buyer.
2. Ask their buyer for their PayPal email address. Be sure to explain that you're asking for this information in order to send them money for the return label through PayPal.
3. Use the shipping calculator on the shipping service's site to find out how much return shipping will cost.
4. If the item is over $750, remember to include the cost of signature confirmation.
5. Send a payment to the buyer by logging in to your PayPal account, and then clicking Send at the top of the page.
6. Once the payment is complete, reply to this email with the transaction ID and a screenshot of the payment.

If you've tried to resolve the issue by doing one of the above but the buyer hasn't responded, please let us know by replying to this email or replying to the return request.

I hope I've explained everything clearly and we look forward to working with you to resolve this issue.


Thanks,

eBay

The buyer is an asshole and i don't want to send him the money, if i don't pay can they take the money from my cc that is connected with my paypal? Is there another way to close the case in favor of me the seller??? Buyer didnt upload an image of the product to show me what's wrong.