My question is:
I had recently purchased scrapebox and it didn't work at all. I've got windows vista and Norton and for whatever reason sb didn't work at all. It just locked up. Do you have a simple solution to this because sb support had none.
Thanks.
I don't think there is a simple solution. If you can download torrents with good speeds and having hundreds of connected peers during downloading then the problem is most likely not with your computer configuration. I write my own tools for stuff I need and XP, as well as Vista, can handle as many as a thousand simultaneous connections per second. All these 'running out of ports' speculations are simply a sign that an application is not closing its own resources properly. From a programmer's point of view you have to actively try to exhaust the ports in order for such a scenario to be feasible.
Copies of the same operating system, be it Windows or some UNIX flavor, are identical, there is no such thing as your XP service pack 3 with the latest updates is different than my XP service pack 3 with latest updates.
For many it works, for a few it does not. It is my opinion that every developer should try to pinpoint the exact reason with appropriate hardware testing. For all we know it may be a bug that only presents itself when the language settings of the computer are different than English. This is of course easier said than done, because with almost every program, 30% of the spent time is on the coding itself and approx. 70% is for bug hunting and fixing which on itself considerably increases developing costs.
That being said, Norton is somewhat famous for messing up things, maybe try to disable it. Another thing is to increase the number of half-open connections (google it up) but I don't see how this can be a problem if your torrent downloading works.
Finally, it can be a router issue. See if directly plugging your computer to your internet modem will make a difference. If the router is integrated within the modem, get a standalone modem from a friend for testing.