DR Resolved Anthnny vs Spendnet

Username: Anthnny

Please create your Dispute title using the format in the description below. Anthnny vs Spendnet

Are you the buyer or seller? Buyer

What is the date the incident took place? Jan 15, 2026

What is the name of the accused? @Spendnet

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/visa-mastercard-0-card-cashback-review-copies.1705631/

What product category best describes the product/service involved in your Dispute? VCC Sales

What is the USD amount involved in your Dispute? $200

Please describe the reason for submitting a Dispute, in detail.
I am opening this dispute against the seller operating the VCC platform spend.net due to loss of account access and locked funds.

At the beginning, the service was working normally. The website was accessible and the VCCs I ordered were functioning correctly without any issues.

However, on 15/01/2026, I suddenly became unable to log into my account. The login stopped working completely. I immediately contacted the seller, and they informed me that they were “checking the issue” and that it would be resolved soon.

Since then, I have contacted the seller multiple times over several days. Each time, I received the same response saying they were still checking the problem, but my access has never been restored. Until today, I am still unable to log in to my account.

Account balance details:

- Initial balance before issue: $38

- Additional deposit made: $299

- Amount used for VCC purchases: $137

- Remaining balance in account: $200

When I attempted to access my account on 15/01/2026, the login was already blocked and I have not been able to access my funds since.

This issue is not isolated to me. Multiple users have reported the same problem — inability to access accounts or withdraw balances — which can be seen in the most recent replies on the seller’s sales thread.

Given the duration of the issue and lack of resolution, it appears unlikely that the platform will be restored or that access will be returned.

I am requesting a refund of my remaining account balance of $200, which is currently locked due to loss of account access.

Please detail exactly how you have tried to resolve your issue before now.
After losing access to my account on 15/01/2026, I immediately contacted the seller through their support channel. They replied saying they were checking the issue and would fix it soon. I followed up multiple times afterward, but each time received the same response with no resolution. I waited a reasonable period for them to resolve the problem, but my account access has still not been restored.

What kind of outcome are you looking for from this Dispute?
I am requesting a refund of my remaining account balance of $200, which is currently locked due to my inability to access my account.

Please paste any URLs that point to evidence for your Dispute.


Please upload any screenshots, videos, or other document files that point to the required evidence.


Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes

Information For The Accused
@Spendnet, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

Information For Everyone
Black Hat World staff members will not contact you outside of BHW at any point regarding your dispute. BHW staff members do not use Telegram, Skype, Discord, Whatsapp, etc under any circumstances. If someone contacts you on any of these third-party platforms claiming to be a staff member, block them immediately.

It's been more than 24 hours now

Anthnny said:

It's been more than 24 hours now

Click to expand...

They have not been on the forum since Wednesday, and it's a Holiday weekend, so I'll give them one more day.

BassTrackerBoats said:

They have not been on the forum since Wednesday, and it's a Holiday weekend, so I'll give them one more day.

Click to expand...

Okay thank you.

Hello!
Let us take a look at the statement provided in order to reply to the dispute

I am already in process of checking the status of the request with our Compliance Team. Suppose to receive a reply shortly, and will immediately contact you here providing all the updates

@Anthnny , please, submit your withdrawal request now as the account is back to active now.
Kindly, notify us here once the withdrawal request is submitted, we will prioritise it and approve straight away.

Spendnet said:

@Anthnny , please, submit your withdrawal request now as the account is back to active now.
Kindly, notify us here once the withdrawal request is submitted, we will prioritise it and approve straight away.

Click to expand...

That will go back to their payment method in terms of a refund and not a credit on tehir account, right?

Spendnet said:

@Anthnny , please, submit your withdrawal request now as the account is back to active now.
Kindly, notify us here once the withdrawal request is submitted, we will prioritise it and approve straight away.

Click to expand...

I was able to access my account now thank you, I have submitted the withdrawal request please process it now thank you.

Anthnny said:

I was able to access my account now thank you, I have submitted the withdrawal request please process it now thank you.

Click to expand...

@Spendnet, once that is processed, please post screenshot proof in here.

Here is the completed withdrawal - https://tronscan.org/#/transaction/25fdfe5183cc541d3c23f2da79c0a53a59468f0f5c9797101dff96cea9b057a0
Please, check it @Anthnny

I have received the payment. Thank you @BassTrackerBoats for helping me with this, I would never get my money back if it weren't you, thanks