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KaterinaH

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Hello everyone, I am in dire need of your help. I have been selling on Amazon for just over a year now, and as far as I can tell, things were going great. I’ve been making enough to cover all costs and overhead, I’ve been responding to all of my customers promptly, and I have been doing my best to get my products in the mail as quickly as humanly possible.

Last month I hired my first employee, and I thought things were going better than ever. The income was steady, the work was getting done well and on time, and I was getting positive review after positive review… until I got on my computer this morning and was given the message my account has been closed.

I have no idea what is going on. I read through all my messages, and I can’t see anyone who appears unhappy. In fact, my last review was one of the nicest reviews I have ever received! Does anyone know why Amazon would suddenly ban my account? They haven’t given me any information, and I desperately need to get this fixed. Any and all advice is welcome! Thank you all!
 
Why don't you contact Amazon Seller Support?
btw I love amazon support as a buyer, they surely can help.
 
What did the email actually say? There should be a reason in there.
 
You Can Check Your Mail Id, Where You Know Why Your Account Is Closed Because They Inform Everybody When They Close Someone's Account
 
Were you selling your own products via your own affiliate links, by chance?
 
I sent them email. The reason is multiple accounts. They will close my account and I am not able to reinstate the account...What can I do in such situation??
 

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I sent them email. The reason is multiple accounts. They will close my account and I am not able to reinstate the account...What can I do in such situation??
They particularly do not like multiple accounts, (but many people have them though), you need (or needed) to hide this well.

There is not much you can do as you breached their TOS. You would need to make a case with amazon that you are an honest business and see what you can get back. There are companies helping with reinstating accounts, and similar amazon related services. Search them in google. But I would not have my hopes too high.
 
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