1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Am I in trouble?

Discussion in 'Ebay' started by ddub1218, Jun 3, 2010.

  1. ddub1218

    ddub1218 Newbie

    Joined:
    Apr 19, 2009
    Messages:
    31
    Likes Received:
    6
    Location:
    Minnesota
    Ok, so I am in a bit of a pickle. I am dropshipping dvd boxsets, which on the website I am ordering from says are NOT a bootleg. Plus, with the price, I can easily make some profit, right? I thought I would give it a go...

    I start getting messages from buyers complaining that their items still haven't arrived, are completely different from the auction picture, and are even obviously conterfeits!

    When I started dropshipping back in early May I had NO intention of selling conterfeit products to customers. I believed the website that said the items WERE NOT bootlegs.

    Today I get a message that says exactly this: "The item that arrived 20 DAYS beyond the estimated shipping date is an unlicensed copy from some Asian company called Middle Point Amusement which contains only 5 discs. The picture used in theauction is of the entirely different, legitimate, box set of 36-discs from ABC Studios."

    Now WTF am I supposed to do?! I have already refunded the buyer the money, but should I be worried about the authorities or something?
     
  2. xl_The_Jackal_lx

    xl_The_Jackal_lx Newbie

    Joined:
    Jan 26, 2010
    Messages:
    35
    Likes Received:
    9
    I doubt the FBI is going to send assault guys through your roof but you should stop doing business with that dropshipper immediately.
     
    • Thanks Thanks x 1
  3. ddub1218

    ddub1218 Newbie

    Joined:
    Apr 19, 2009
    Messages:
    31
    Likes Received:
    6
    Location:
    Minnesota
    Thanks for the advice Jackal, all business with the dropshipper (a member of this forum) has been halted immediately.
     
  4. *poohbear*

    *poohbear* Registered Member

    Joined:
    Jun 1, 2008
    Messages:
    59
    Likes Received:
    15
    My guess is you're ordering through the china 'wholesalers' sites and reselling on ebay. Nearly all of their items are counterfeit.
     
    • Thanks Thanks x 1
  5. TheInternetHustler

    TheInternetHustler Regular Member

    Joined:
    May 16, 2008
    Messages:
    484
    Likes Received:
    392
    I dont think youll get into any real trouble, especially if you give refunds, you drop shipped them it wasnt even like you had em.
     
    • Thanks Thanks x 1
  6. ddub1218

    ddub1218 Newbie

    Joined:
    Apr 19, 2009
    Messages:
    31
    Likes Received:
    6
    Location:
    Minnesota
    Alright thanks everyone, I just wanted to confirm what I thought.
     
  7. teufldedge

    teufldedge Newbie

    Joined:
    Feb 2, 2010
    Messages:
    6
    Likes Received:
    0
    Location:
    NJ
    It's a standard warning, something that could be used against you in court if you continue selling knock offs of there products. Dont worry about it...but stop selling knock offs
     
  8. GreyWolf

    GreyWolf Executive VIP Jr. VIP

    Joined:
    Aug 17, 2009
    Messages:
    1,930
    Likes Received:
    5,387
    Gender:
    Male
    Occupation:
    Artist / Craftsman
    Location:
    sitting at my PC
    This kind of thing is one of the reasons I'm not real into dropshippers. If you are going to do it you should always place at least one order with yourself or a friend as the buyer. That way you can see how well the system works as far as shipping etc., and you can verify the quality of the merchandise. All you'll really be out if everything is good is the shipping charges, because you can just resell what you ordered and ship it out yourself.

    It's better to do it that way than asking for samples, or even placing a direct order to yourself that doesn't go through the dropshipping system. If they know it's going to you they may send better quality just to hook you more. You actually want to know exactly what will happen with the entire drop ship process, so that's what you should be testing.

    In this case it sounds like you might not be out a whole lot of money, but id your not careful and place a lot of orders especially if you deal with any high ticket price items, you could end up on the hook for all that money, and really have little recourse to get any money back when dealing with overseas suppliers.

    I'd still give it a shot for contacting the supplier for a refund yourself, but don't be surprised if they are less than enthusiastic about the idea. You may have to just consider it a lesson learned.
     
  9. tridgeroy

    tridgeroy Junior Member

    Joined:
    Feb 24, 2010
    Messages:
    195
    Likes Received:
    247
    Although the DropShippers provide a photo and a description of the items, you still need to actually buy the item for yourself so that you can take a good look at what you're selling.
     
  10. rogi2112

    rogi2112 BANNED BANNED

    Joined:
    Jun 18, 2009
    Messages:
    15
    Likes Received:
    600
    In my opinion it is not your fault and you will not be in any trouble.
    What do you think?
     
  11. bhatsuccess

    bhatsuccess Junior Member

    Joined:
    Mar 26, 2009
    Messages:
    193
    Likes Received:
    103
    Home Page:
    China = bootleg....just see Chinatown for reference.

    Find an American dropshipper through OneSource and file a complaint with your China dropshipper. Keep a record of the correspondence (you never know who ordered from you). Demand a refund and/or chargeback anything you paid them.

    As long as you file a complaint citing your customer complaints and keep records you at least have a leg to stand on should anything go down.
     
  12. chow_ahim

    chow_ahim Newbie

    Joined:
    Jun 27, 2010
    Messages:
    14
    Likes Received:
    1
    you maybe had some headache, stress and low DSR on your ebay ratings,
    but as long as you give a refund, i don't think the buyer will report you to the fed
     
  13. mazar

    mazar Regular Member

    Joined:
    May 24, 2010
    Messages:
    310
    Likes Received:
    120
    i had my ebay account suspended about a year ago for copyright issues,no questions no refunds just logged in & no account.600 + feedback all positive.i was gutted.got my account back though,most people dont argue if they are guilty,but i do lol.had to upload plenty of id & a sworn statement that it wouldnt happen again lol.funny thing was my whole ebay business was built on copyright issues,so i still have the account but not much cash coming from there anymore
     
  14. Bremenhawtster

    Bremenhawtster Junior Member

    Joined:
    Sep 28, 2009
    Messages:
    140
    Likes Received:
    20
    You'll be fine specially since you gave refunds, but you probably should of ordered some of the products to see if they were legit before selling them.
     
  15. stradivari

    stradivari Junior Member

    Joined:
    Mar 25, 2010
    Messages:
    127
    Likes Received:
    28
    Location:
    I don't remember
    All these suggestions are pretty valuable. As a long time ebay "seller" and as already noted in another thread it's all about customer satisfaction in this kind of business.

    Especially when dealing with Chinese suppliers you might want to consider shipping a copy of your product to yourself, just to stay on the safe side. There's no way -especially from the other side of the world- to know beforehand if a merchant is reliable or not.

    I'll just put a link here that might come handy at some point:

    http://www.rapidshare.com/files/221783735/What_to_Sell_on_eBay_and_Where_to_Get_It_WWW.RAPID-SOFT.INFO.rar

    HTH
     
  16. Shad0wStalk3r

    Shad0wStalk3r Newbie

    Joined:
    Jun 28, 2010
    Messages:
    17
    Likes Received:
    0
    Ya I always test the drop ship first. But I don't even use dropshipping anymore because it turns out to be more of a hassle, plus the customer will have an idea of where the package was from if they ever want to just order through the chinese company themselves. So you basically lose a customer.