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Alternative to Paypal for eBook selling?

Discussion in 'BlackHat Lounge' started by Retraction, Jul 29, 2014.

  1. Retraction

    Retraction Junior Member

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    Okay some little kids decided they wanted to do a chargeback on my $150 eBook. They fucking won. I just learned Paypal doesn't protect virtual goods and if they do via their CC company, they win 100% of the time. Looks like Paypal's off the table since I can't deal with these kiddies chargebacking me all the time. I need something else that doesn't have these silly chargebacks.
     
  2. sturose

    sturose Jr. VIP Jr. VIP

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    I don't think there are many options apart from cold hard cash to protect yourself. Unfortunately these days because of consumer protection laws they can charge back pretty much every time. Perfect for scammers who want freebies.

    Someone else may have a solution but I don't know any.
     
  3. SirSmash

    SirSmash Registered Member

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    "I need something else that doesn't have these silly chargebacks.", We all do... However if they pay with a credit card they will always be able to change back an eBook and they will win no matter what processor you use. It's a virtual item so there's little proof you ever delivered it, that they could open the file, etc. So they'll win.

    About the only way to ensure they can't charge back is to use BitCoin but for reasons that should be obvious your sales numbers will probably drop to almost nothing.

    Put it up as a business loss, it happens to people who sell physical products, it happens to people who sell virtual products, there will always be someone willing to steal your product. That's part of business and at least in the virtual world you really didn't lose much. I have a business that sells physical products and one that also sells eBooks, it hurts far more when someone steals a physical product as it's an actual loss of money.
     
  4. superduper7

    superduper7 Regular Member

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    i would use bitcoins
     
  5. Retraction

    Retraction Junior Member

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    Thanks for the advice. I provided Paypal proof that the buyer downloaded the product, but I still lost.

    Anyway, I made up that loss. I just got another sale so yeah, nothings really changed. I plan to use some anti fraud measures in the future to avoid more chargebacks.
     
  6. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

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    If they pay by CC then they will always have the option to chargeback.
    Unfortunately chargebacks are part of business but you can minimise fraudulent transactions.
    Here is a possible solution here:
    http://getdpd.com/blog/2012/10/24/the-truth-about-chargebacks-and-disputes-on-digital-deliveries/




    Just out of interest, what is the subject of this $150 Ebook and how many pages does it have?
     
  7. Retraction

    Retraction Junior Member

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    Thanks for that snippet. I was also thinking of just printing out my eBook and send it via mail.

    My eBook is 25 pages and it details a method to get affiliate sales. It is very legit and that is why it costs so much.
     
  8. zebrahat

    zebrahat Elite Member

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    Paypal and credit cards open you up to a chargeback, that's just the way it is. Bitcoin is not widespread or universal. The only other widespread method of purchase is a bank based transaction, such as a personal check, money order or e-check. If you find a processor that makes that kind of transaction as efficient as possible, you've found your viable alternative.