First of all, their website is barely loading. Payment in Bitcoin sent to their wallet: (please notice the time and date) After i recieved this i waited probably about 30 hours and sent this and got this response: I responded + response. I gave it 24 hours and sent another message in the same ticket: The next day as he said the server was up and running: 3 days and 12 hours has now passed and now i can finally run the server until 2019-05-17 when it went down and recieved no response from anyone. I also sent a email asking for compensation for the lost time but no response to that either. (their support here said to email him) When trying to enter the dashboard for the server this displays: Whatever else i needed i can provide.