1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

AFF affiliate customer support....non-existent?

Discussion in 'Other Affiliate Programs' started by flipstyle, Feb 5, 2011.

  1. flipstyle

    flipstyle Junior Member

    Sep 19, 2010
    Likes Received:
    Ok, here's the quick deal. I've sent them quite a bit of traffic the last month and finally got my first two 'sales' this past week. They obviously need my w-9 form so I've tried to fax it to the specified number on their webpage and each time (over 5 times) it said the receiving fax machine has a problem. Tried emailing customer support as well as the 'affiliate managers' for 3 days now with not a single response. Even tried adding them on ICQ (they've been away and online on and off throughout the day, so I know it's active) and not a single reply.

    I'd like to give every network the benefit of the doubt, but as a large network...am I missing something here or are they just REALLY slow with responses?

    Your experiences?