AdWords penalty lifted..

I don`t know does this happens frequently, but mine AdWords penalty is lifted.
I was banned because i entered wrong code for promotional discount..
After 5 mails where i demanded from them to lift the penalty, they did it..
Mail is not in english language, but i can add Gtranslate version if needed.
Regads all, and hoping to help to fellow IM-s.

Wait, you received acceptable customer support from google???? Must be some thanksgiving thing or something....

Of course they will be happy to help you; you want to spend money with them!

I would like to know a case , where they Unbanned some ADSENSE Account, do you have any case like that?

Why would not they lift the Adwords ban and that too for putting wrong Promo CODE.

Here is Croatian version of mail, without mine numbers OFC..
Poštovani,
Zahvaljujemo na upitu.

Zadovoljstvo nam je obavijestiti vas da je naš tim stručnjaka promijenio odluku da obustavi vaš AdWords račun XXXXX. Oglasi će se moći prikazivati čim ponovno unesete podatke o plaćanju, kao što je opisano u nastavku.

Jasno nam je da je AdWords važan za vaše poslovanje te se ispričavamo za eventualne neugodnosti tijekom obustave računa.

KAKO AŽURIRATI PODATKE O NAPLATI

1. Prijavite se na AdWords račun na web-lokaciji
2. Kliknite karticu "Naplata".
3. Kliknite "Postavke naplate".
4. Kliknite "uredi" u odjeljku "Osnovni podaci o plaćanju".
5. Unesite ažurirane podatke o naplati.
6. Kada završite, kliknite "Spremi izmjene".

Napominjemo da potvrda i ovjera podataka o naplati može potrajati do 24 sata. Ako svoj oglas ne vidite ni nakon 24 sata, upotrijebite alat za pregled i dijagnostiku oglasa. Upute potražite na sljedećoj web-lokaciji:

JE LI MOJ RAÄŒUN BIO U PREGLEDU?

U skladu s Uvjetima i odredbama periodički pregledavamo račune radi naplate i provjere kvalitete. Svrha pregleda jest zaštiti sigurnosti svih oglašivača i korisnika. Uvjete i odredbe potražite na sljedećoj web-lokaciji:

Zbog privatnosti ne možemo podijeliti dodatne informacije u vezi postupka pregleda, ali zahvaljujemo na suradnji i razumijevanju. Ukoliko imate ikakvih dodatnih pitanja, slobodno odgovorite na ovu poruku e-pošte.

Napomena: ako ne želite da vaš račun poslužuje oglase i prikuplja troškove, pauzirajte svoje kampanje ili otkažite svoj račun. Ako ne pauzirate svoje kampanje i ne otkažete svoj račun, račun će posluživati oglase i prikupljati troškove na uobičajen način.

Jesmo li odgovorili na sva vaša pitanja?
S poštovanjem,
Tim za Google AdWords

bartosimpsonio said:

Wait, you received acceptable customer support from google???? Must be some thanksgiving thing or something....

Click to expand...

Yeah, it has to be some kind of mistake. The google employee will face disciplinary action tomorrow.

Well, lifting such penalty is no big deal, since you didnt violate their stupid TOS. I would like to see a case where they lift a ban for violating their TOS like: 'Site Policy', 'User (stupid) Safety', 'Billing Issues' and other opaque TOS they have. Though I cannt say such lifts dont happen, but they are so rare, so, they are not worth talking about.

W130SN said:

Yeah, it has to be some kind of mistake. The google employee will face disciplinary action tomorrow.

Click to expand...

Poor guy has probably already been fired. We may face the backlash too, they come cracking down on us in a new update just cuz one of us black hats got customer support from Google.

Just to ask.. Does anybody here knows anyone who had their Adsense account unblocked?

Fero555 said:

Just to ask.. Does anybody here knows anyone who had their Adsense account unblocked?

Click to expand...

Having been doing this for a LONG time, I have never heard of anyone.... I've seen search penalties get lifted, I've seen adwords penalties lifted(they want your cash), but I have never seen an adsense ban get pardoned....maybe it happens, I'm just saying I've never seen it happen

Do you guys ever call that adwords support phone number?

I called one time and the account manager was actually moderately helpful

I newer called them. But it seems they like our cash but they don`t like to give away theirs...
So much about "Don`t be evil"..
Hope this thread is helping to members with adwords ban...
Regards.

Study on and memorize the TOS of Adwords other wise you in trouble.

LOL :clap2: what an answer