AdWords Kills My Account...any suggestions

I own a marketing company and we have been doing AdWords for many years for our own and client's websites.

I have a new client that wanted to start a campaign. I created and submitted the ad and for some reason my ad was not approved. I looked and it stated "landing page violations".

I took a look at the landing page, saw no issues and re-submitted my ad.

Same thing happened...made no sense.

So I looked at their landing page again and didn't see any issues but had them just change something to make it a little different.

Re-submitted the ad again and now my entire AdWords account has been shut down for trying to continually run a bad ad with the same issues.

I call Google and speak to a level two specialist.

Are you ready for this...my account was banned for two websites that I do not own, nor do I run ads for them any longer.

I had run ads for these sites about 11 months ago and no longer do.

To top it off, the sites have since not been renewed by the owners and are owned by two different registrars.

The violation and the reason my AdWords account was banned was the fact that the "landing pages" for these two sites are framed by the companies that now own them.

I told Google to look up the Whois for the accounts and they can see I do NOT own the sites and I cannot make changes to something I do not own nor control.

They keep telling me that they monitor ALL the sites ads ran on for 12 - 18 months after the ad runs.

I told them the last time I ran an ad was 11 months ago so in a month I would be good....correct?

NO...since we have in the file the domains that are causing the account to be non-active, they will have to be corrected "before" we can re-instate the account.

Has this ever happened to you?

Short of just trying to buy the two domains (which I shouldn't have to do) and having the index page blank or have some smart a-s message like, "Is This Better Google" on it, what do I do.

I don't think I can win with only talking to a level two support person. I have tried to get to their supervisor and they tell me until I resolve the issue, there is no need to escalate my ticket.

Any suggestions?

Damn... That sucks.

That is why it's always a good idea to have multiple AdWords accounts :0

I got ditched by Google Adwords for having clickbank links on a couple of my landing pages, this was even when i wasn't promoted those products directly on that particular landing page.

I contacted Google to see if they could help me make my landing pages comply with the TOS. Well i decided to just change and carry on with one website and let the other one expire.

After several conversing emails with Google i finally got my page complying with their TOS, but they said they wouldn't unlock my Adwords account unless i altered the other website as well.

I told them that this domain had now expired and i wouldn't be using it again. But they just wouldn't budge and my account remains locked till this day.

My advice to anyone is before using the Adword program contact them and check whether your website complies with their TOS. They will help if asked.

Exactly same thing happened to my account before i became a certificated Google Adwords Agency.

Things i can suggest you :

• Create a MCC (My Client Center) where you can create several accounts inside 1 main account.
• Never use two diffirent URLs (company domains, affliate links etc.) in 1 account.
• Create a seperate account for each domain you want to use.
• Get Qualification certificate and associate it with your MCC account.

adowrds

macbookpro said:

Exactly same thing happened to my account before i became a certificated Google Adwords Agency.

Things i can suggest you :

• Create a MCC (My Client Center) where you can create several accounts inside 1 main account.
• Never use two diffirent URLs (company domains, affliate links etc.) in 1 account.
• Create a seperate account for each domain you want to use.
• Get Qualification certificate and associate it with your MCC account.

Click to expand...

Thanks, interesting info.

Do you think it's a good idea to create an MCC for affiliate offers, and put each offer under a different account? But each account under your name (instead of "real" client names)

Can you get merged invoices in MCC, or each separate account will get one?

JackSparrow said:

My advice to anyone is before using the Adword program contact them and check whether your website complies with their TOS. They will help if asked.

Click to expand...

Hmm that might be great advice. Do you think sending them a list of URLs every time before adding ads to them works good?

why you were doing your client's campaign on your own Account?
Why didnt u use some other plateform. your client's account. or Manager's accounts to manage? totally your fault btw.

Adwords Suck. They ban people simply without reason. Sometimes they say multiple acccounts, when it is found by my client center.

Adwords may suck but they still have the biggest amount of traffic and they still get the best results - ROI wise.
And when they do ban people, they ban it with a reason that they just don't tell us...

NikoRoberg said:

Adwords may suck but they still have the biggest amount of traffic and they still get the best results - ROI wise.
And when they do ban people, they ban it with a reason that they just don't tell us...

Click to expand...

agree