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Ads are approved, but not serving

Discussion in 'FaceBook' started by Jun1244, Jul 18, 2017.

  1. Jun1244

    Jun1244 Newbie

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    Hello BHW,

    Anyone have this issue?
    Ads are approved and active.
    Budget is right and ads served before.
    Made few changes and now ads are approved but not serving at all.

    any input will be appreciated!!
     
  2. George_91

    George_91 Jr. VIP Jr. VIP

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    Same happened to me 2 days ago. I waited 1 hour but no change then i deleted that ad and created a new promotion again.
     
  3. Jun1244

    Jun1244 Newbie

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    Yup i remember this started few days ago, never had this problem before.
    I tried delete that ad and created a new one, but still not serving.

    Did you get it to serve?
     
  4. George_91

    George_91 Jr. VIP Jr. VIP

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    Yah in my case the new ad was serving. I stopped the previous ad then created a new ad and then deleted that previous ad.
     
  5. Jun1244

    Jun1244 Newbie

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    Ah! Good for you! No luck over here. Wish someone know why is this happening
     
  6. George_91

    George_91 Jr. VIP Jr. VIP

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    Can you delete all those promotions then create a new ad with changes in audiences?
     
  7. Jun1244

    Jun1244 Newbie

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    I tried that already! Been doing that since last night ;(
     
  8. kinginthecastle

    kinginthecastle Newbie

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    Leave it active and don't touch ir for 24hrs - it'll launch almost exactly after that
     
  9. Jun1244

    Jun1244 Newbie

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    OK I am going to try that then! Do you know the reason why by any chance?
     
  10. Mcney

    Mcney Junior Member

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    This has been happening a lot for me recently on Instagram, so I shortened the link on the Ad to check if the clicks were coming through from it and they were. Seems it just takes a while for them to start registering the CPC and even then it's not 100% accurate so yeah I suggest using a link shortener so you can get your actual CPC.
     
  11. Jun1244

    Jun1244 Newbie

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    Thanks! So are you saying it is serving but it is not showing only?
     
  12. Mcney

    Mcney Junior Member

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    It's possible, mine don't normally take that long maybe 3-4 hours sometimes. But to check if it is actually happening, you can use the link shortener. I suggest just using the google shortener as I have never had any issues with fb or insta removing them.
     
  13. kinginthecastle

    kinginthecastle Newbie

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    If you're getting clicks and see no action in ads panel, then choose the correct date on the top right corner :)) also happened to me!
     
  14. Jun1244

    Jun1244 Newbie

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    Ah got it! But I don't think I am getting clicks! Not delay. It's just not serving ;(
     
  15. Mcney

    Mcney Junior Member

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    I'm not sure then, It's just an idea anyway. Is your ad scheduled to run in the future by accident?
     
  16. Jun1244

    Jun1244 Newbie

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    Nope! I sat it to be active right away.
     
  17. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP Premium Member

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    Has happened to me tons of times. Once I suspected it was subtle censorship, cuz I ran a very political post that was meant to attract controversy. Nothing offensive, just political fodder. It began spreading like wildfire then FB suddenly halted it and the ad budget was left intact for the rest of the week.
     
  18. Jun1244

    Jun1244 Newbie

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    So the only way the solve it is modify it? Or waiting will help
     
  19. kinginthecastle

    kinginthecastle Newbie

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    Give it 24hrs WITHOUT editing anything or creating new ads
     
  20. Jun1244

    Jun1244 Newbie

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    yup i am counting