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Adding live chat to website - pay per minute

Discussion in 'Web Design' started by maxlifter, Apr 14, 2015.

  1. maxlifter

    maxlifter Newbie

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    I am just finishing up my website with wordpress. I was wondering if any of you know of a live chat software where i can charge each customer per minute for tech support?

    thanks
     
  2. potatoes

    potatoes Newbie

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    I don't know of anything that does this, but how would you do the payments in this case? Before or after the chat session?
     
  3. johen80

    johen80 Registered Member

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    I don't think this is possible at the moment. Even the top notch tech support software doesn't offer this. However, you could have someone try and program this feature for you. I don't believe the program will be *cheap*.
     
  4. RuthSam

    RuthSam Jr. VIP Jr. VIP Premium Member

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    It should be pretty easy to get this done by a programmer for you. On the otherhand, as already asked, when will you ask the customer to pay, before or after?
     
  5. maxlifter

    maxlifter Newbie

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    actually livezilla will work. after doing some reading you can actually provide vouchers to your customers to buy. for example 10 minutes for $5 15 minutes for $10. They purchase the time first. apparently pp is used for this method. I'm sure there are other merchants you can use. but pp provides a script with the button that directs the customer to p p to buy the minutes before they start the chat with you. customers can see the URL and click on it and bypass pp payment, but you will be able to see who pays and who doesn't and it's up to you to accept the chat or not. I assume the minutes they don't use gets credited back to the credit card
     
  6. BTSTU

    BTSTU Newbie

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    This is pretty intersting. I guess the most cost efficient way to build something like this would be to use node.js.

    That way you wouldn't have to save the chats itself. You can just handle the payments and the shutting on/shutting off of the person in the real-time.