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Account on temporary hold.

Discussion in 'Ebay' started by katastrofic, Jan 24, 2014.

  1. katastrofic

    katastrofic Newbie

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    This message is to notify you that your listing activity has been placed on a temporary hold.
    As part of our efforts to keep eBay a safe and enjoyable place to buy and sell, we may sometimes ask members to verify the information registered with us or provide us with more information about the items being sold. These actions are not necessarily meant to be a reflection of your account?s activity, but rather a preventative measure.
    In order for us to review your account, I need to ask you to submit all of the following information by fax (fax number below):
    - Receipts or invoices for the items recently listed for sale on eBay. (Unfortunately, we will be unable to accept photos of the items to fulfill this requirement.)
    -- Important --
    - Make sure that your name and User ID appears on each document that you submit. If this information is not included, it cannot be processed.
    - Be sure your submitted documents are current, valid, and legible.
    Fax all documents to:
    eBay
    ATTN: Seller Vetting
    US number: 1-801-206-7562
    International number: 001-801-206-7562
    If you don?t have access to a fax machine there are many places that will allow you to fax documents for free or for a small fee. Some of these places include Fedex Office, Staples, or local libraries. There are also some websites that will allow you to transmit a fax electronically.
    After you submit the above information, please allow 3 business days to have this information reviewed but once that process has been completed we?ll contact you by email regarding the status of your account.
    We appreciate your cooperation in providing us with this information. We look forward to partnering with you in order to establish a strong selling history and successful business on eBay.
    Kind Regards,
    eBay

    Thanks,

    Shelly W
    eBay


    _______________________________________________________________________________________________

    I am trying to figure out how to surpass this issue. I purchased the items from someone hand to hand. If I paid someone to create an invoice would it pass? Can someone here help? I of course can pay for success.
     
  2. D4RK KNIGHT

    D4RK KNIGHT Regular Member

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    If your using a stealth account you need to use photoshop.
     
  3. katastrofic

    katastrofic Newbie

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    This is on my actual account, I'm looking into stealth accounts now though. Still, I would obviously like to surpass this speed bump on my personal account.
     
  4. igetitforfree101

    igetitforfree101 Newbie

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    Has this issue been resolved yet? I may be able to help. You need your feedback rating and selling history to actually make a good impression and sell more.

    I do have connections within eBay Trust & Safety. A simple Yes or No would suffice. :)
     
  5. igetitforfree101

    igetitforfree101 Newbie

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    Hi katastrofic,

    Sorry could not reply to you on your message as I'm still under 15 posts.. Your concerns are most valid and really quite understandable.

    My only claims are that I worked for eBay as one of their customer service representative for 2 years. Having said that, I know most there is to know about eBay policies and protocols. I do have connections within the Trust & Safety Team whom I have utilized to a very small extent to help a client of ours who got suspended.

    As of the moment, this are all just words to you as clearly I don't have anything that I can show as of yet. However, if you feel like my words hold little weight then just give me a try.

    I'm professional in all my dealings and I'm sure by now you have the idea that this is business for me.

    Thanks and keep the questions coming.