Hi All My first time on this site I wonder if anybody can help. For over a year, I have been on ebay I source my items a tonne of different ways, from drop shipping, to buying when stores have discount sales etc Recently I bought some branded headphones overseas - high value - from a legitimate store on holiday. Sadly I made a loss selling these as people did not bid really. Ebay removed the listing after I shipped them because I apparently was not allowed to use the official photo. This it seems has led to paypal limiting my account (I cannot think of anything else that would?!?!) I received this email requesting: - Supplier contact information - Business model information: Reason for the increase in payments Expected monthly payment volume for the next 6 months Do you post from inventory or drop ship? - Supplier invoices for the items sold - Proof of delivery I have no idea how to respond to this, I mean I do not use one supplier, and I sometimes use retail stores. I have never sold anything not authentic. I even use amazon sometimes. I do not have invoices. I do not have a business model, I am a personal account holder on Paypal, business ebay account. The increase in payments is because my dad sent me some money, as did ebay because I bought a high value voucher that never came so I had to chase the ceo for a refund. My sales have barely increased. I drop ship and buy randomly so I have no supplier invoices. I have proof of delivery for most items. My main issues are. 1. What the hell do I say? I am really worried. 2. Also, I have about 3k of things I have not sent as yet as I was drop shipping. If they are going to limit my account, I want to refund these people, but I am well aware that I cannot now add money to my paypal so how am I meant to do that?!?!? 3. My ebay has not been limited, if I use it where will the money go? 4. I have won an ebay case for something I bought and they said they would refund me but I cannot receive payments. 5. How long do I have to respond to paypal? This is such a mess. Somebody please help, I am panicking..