Account error, payment not accepted
- Thread starter Las Vegas
- Start date
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- Tags
- #facebok ads #facebook
- Dec 4, 2023
- 1,490
- 359
please try to click to Pay now, sometimes, i can add card to make payment by this way. have you tried it yet?
Wolf agency
Junior Member
- Jan 8, 2025
- 147
- 30
You should try adding a new payment method in support, if it doesn't work then you should remove it and use a new account
- Apr 7, 2025
- 195
- 60
Brother, dont wait a month to fix one FB account. Just find new accounts and share pixel, FB page and other assets. Relaunch on new account
SilviaSignals
BANNED
- Apr 17, 2025
- 1,876
- 131
That’s frustrating, bro. FB support is useless half the time. If nothing works, maybe try reaching out via their Business Chat or starting fresh with a new BM.
Las Vegas
Regular Member
- Apr 21, 2025
- 205
- 78
I tried everything but nothing worked.
prince_nirala
Junior Member
- May 5, 2025
- 108
- 61
It happens sometimes, wait for it 1 or 2 days, if the issue persists, try using a different card or payment method, also don't forget to clear browser cache and disable the ad blocker.
Manas Marketing Agency
BANNED
- Nov 20, 2023
- 1,534
- 624
This is a new common error, please use a payment card from another bank and try again, you may have to change to a new account as this error may not be fixable.
- Jan 11, 2025
- 953
- 162
you can add new payment method.and try to pay via link at the bottom of payment page via support.if still not successful i think you should remove it and start with new more stable account
MeowBlack Agency
Regular Member
- Sep 23, 2024
- 370
- 79
I see this is a common error, try adding another bank card and paying. You may also have to replace another account because it cannot be fixed.
Miracle Agency
BANNED
- Sep 12, 2024
- 912
- 497
try adding another payment method if you can't pay, you can also use postbost
TA Agency
Power Member
- Sep 23, 2024
- 589
- 236
Try paying a small bill first. If it doesn't work, you can change to another payment method. If even the new payment method can't be added, you need to wait 24 hours.
XH agency
BANNED
- Jul 15, 2024
- 846
- 361
Try changing your IP or personal FB account to pay again.
BAM AGENCY MARKETING
Senior Member
- Dec 25, 2023
- 900
- 283
Have you tried setting up the campaign and then adding another card to replace it?
sunny agency
BANNED
- Jan 4, 2025
- 43
- 5
Try sharing that account to a facebook account and try again.
Roaalex Agency
BANNED
- Mar 23, 2025
- 198
- 78
I am also having the same problem, I hope to get guidance from those of you who have more experience.
Alex drimar
Supreme Member
- Oct 18, 2023
- 1,293
- 184
You can try:
- Check your payment card again (check again Make sure the card is still valid/The card has enough money limit to pay/The card has been activated for international payment/Check if the bank is blocking online transactions/Add more money to the bank card). If it still does not work, please contact the bank that issued the card to ask why the transaction was rejected and ask them to open online/international payment permission if necessary.
- Replace another bank card/Add or change payment method
- If the above 2 methods do not work, you should switch to a new advertising account
- Check your payment card again (check again Make sure the card is still valid/The card has enough money limit to pay/The card has been activated for international payment/Check if the bank is blocking online transactions/Add more money to the bank card). If it still does not work, please contact the bank that issued the card to ask why the transaction was rejected and ask them to open online/international payment permission if necessary.
- Replace another bank card/Add or change payment method
- If the above 2 methods do not work, you should switch to a new advertising account
- May 12, 2023
- 1,694
- 249
Can you describe the situation to me clearly? that even though you try to pay with a lot of money in the card, the account still cannot pay successfully, right?