About Fiverr buyers

WebLab · Mar 18, 2016

Fiverr buyers are really weird.
I have some gigs at fiverr.
Though I didn't expected and didn't ask, today one buyer left positive review for just providing 2 backlinks details.
While another buyer whom I specifically asked to leave a positive review and to whom I provided a huge 75K backlinks details, didn't even care to reply.

It also happened while ago with my another gig. The guy rejected my work and asked something more. It wasn't much time consuming so I did but he didn't even care to leave a review.

Eternal1912 · Mar 18, 2016

It happens mate. From thirty reviews I have around 20 unreviewed works. Most people only log once, order and when they get what they want they leave. I also had two guys who ordered 20-50$ orders and didn't reply to retrieve them.

WebLab · Mar 18, 2016

You mean they never cared to get the work done ? lol

I think still many people don't understand seo service. I offer 2 keywords as extra gig, and one guy only gave me only 1 keyword out of total 3, even though I notified him.

Hypnotick · Mar 18, 2016

Well there a lot of different peoples online. Sometimes you get more from people you do not even except anything

Shadexpwn · Mar 18, 2016

I've had people order without adding information based on instructions.

I have about 30% of buyers not submitting feedback details.

Other than that it's really easy to handle, the growth is what I love about Fiverr.

Quality1 · Mar 18, 2016

I've been on Fiverr for about a year now. My stats:

It's very good gig - the best in the category for sure. I always over-deliver so they get their money's worth, and I request that they leave feedback in my post-delivery script. Even then, only 43% of my customers leave feedback

so your experience is not unusual.

The one tip I can give new Fiverr sellers is be careful with customers who seemingly have high expectations or ask a million questions before buying. There are customers that give off a certain vibe where you can just tell they expect the world for $5.00. Ask yourself - is the $5.00 sale worth potentially ruining your rating? There will always be more buyers, but you can't purge a bad rating - it's there forever. I've stuck by this mantra and now I've got a bulletproof 99% positive feedback rating.

When you're just starting out on Fiverr, the idea is to get as many positive reviews as possible to build your credibility. To get traction, you want to offer something that sets you apart from the other gigs in your category. For example, I offered a very aggressive turn-around-time in the beginning; most sellers were doing 5-7 days, I offered 2 days.
Once you become a Level 2 seller, have lots of positive reviews and a high placement in the category rankings, THEN you can shift back to a normal turn-around-time or whatever you've chosen to set you apart.

If anyone has more Fiverr related question, I'm always glad to help.

Aty · Mar 18, 2016

Don't bother, it's not worth it.

Mr Vlad · Mar 18, 2016

Well I've been on fiverr for ages (as a buyer) and bought around 1700+ gigs

to be honest at this point I get tired of leaving reviews sometimes, at the rate I buy them.. But of course if I see top quality service I always take the time to leave a good one

Lixs · Mar 18, 2016

Quality1 said:
I've been on Fiverr for about a year now. My stats:

View attachment 77809

It's very good gig - the best in the category for sure. I always over-deliver so they get their money's worth, and I request that they leave feedback in my post-delivery script. Even then, only 43% of my customers leave feedback so your experience is not unusual.

The one tip I can give new Fiverr sellers is be careful with customers who seemingly have high expectations or ask a million questions before buying. There are customers that give off a certain vibe where you can just tell they expect the world for $5.00. Ask yourself - is the $5.00 sale worth potentially ruining your rating? There will always be more buyers, but you can't purge a bad rating - it's there forever. I've stuck by this mantra and now I've got a bulletproof 99% positive feedback rating.

When you're just starting out on Fiverr, the idea is to get as many positive reviews as possible to build your credibility. To get traction, you want to offer something that sets you apart from the other gigs in your category. For example, I offered a very aggressive turn-around-time in the beginning; most sellers were doing 5-7 days, I offered 2 days.
Once you become a Level 2 seller, have lots of positive reviews and a high placement in the category rankings, THEN you can shift back to a normal turn-around-time or whatever you've chosen to set you apart.

If anyone has more Fiverr related question, I'm always glad to help.

I used to sell regurlarly on Fiverr, but I stopped for this reason. I got sick of buyers expecting everything for $5. What do they expect, when something costs $5?! Ridiculous expectations.

Quality1 · Mar 19, 2016

iJonnyx said:
I used to sell regurlarly on Fiverr, but I stopped for this reason. I got sick of buyers expecting everything for $5. What do they expect, when something costs $5?! Ridiculous expectations.

A lot of the blame lies with sellers. They write really aggressive sales-copy, or they offer services padded with bogus figures.

Get your website tweeted to 6 million followers for $5!
Get unlimited traffic for 30 days for $5!
Get 20,000 GSA SER backlinks for $5!

You buy those and of course they're total dog-shit. But seeing them throughout the Fiverr marketplace must have an effect on a buyers expectations. I try not to play that game. I state very clearly in my gig description that my service is about quality, not quantity.

I do get the occasional moron buyer who thinks I should give him the world and thank him on bended-knee for a $5.00 purchase. If I feel they will be a threat to my rating and reputation, I just refund their money, end the business relationship and never accept an order from them again.

BloodyNinja · Mar 19, 2016

If you have more than 50% orders left unrated, you are doing something wrong.

Across different accounts I get from 60% to 85% orders rated. This depends on a few variables I might disclose later. Average rate >4,9 (shows 5.0 actually but there are a few rare rates with 4 stars for communication).

What to do to get more reviews:
1. Ask for a review in the beginning
2. Ask for a review in the end
3. Offer bonuses to REPEATING buyers or to those who are fucking HAPPY with your services.

Note: I NEVER over-deliver except if I promised to do so prior the work started. Over-delivering for $5 is nonsense. Who the fuck thought that out? If your service is good and you deliver what was promised and all that for $5, it is ALREADY over-delivering. Don't you think so?

You should only over-deliver on Fiverr if you are going to upsell that customer HEAVILY.

my 2 cents

Quality1 · Mar 19, 2016

BloodyNinja said:
If you have more than 50% orders left unrated, you are doing something wrong.

Yeah? Teach me senpai. Let's see a screenshot.

BloodyNinja said:
Note: I NEVER over-deliver except if I promised to do so prior the work started. Over-delivering for $5 is nonsense. Who the fuck thought that out?

I'm guessing your niche is selling accounts / e-mails, given your sig? If so, our businesses couldn't be more different and there's no sense comparing them.

For me, it's literally pennies more to over-deliver and it has a big impact on my customer. So why not? Their expectations are surpassed, I get great reviews and return customers.

What I sell on Fiverr for $5.00 is a 'trial' version of a service I offer on my website for a lot more. Most of my Fiverr customers go for bigger packages once they see that what I deliver is quality. Why am I pinching pennies on a $5.00 order when it could potentially secure a $500+ monthly subscription?

BloodyNinja · Mar 19, 2016

Quality1 said:
Yeah? Teach me senpai. Let's see a screenshot.

I'm guessing your niche is selling accounts / e-mails, given your sig? If so, our businesses couldn't be more different and there's no sense comparing them.

For me, it's literally pennies more to over-deliver and it has a big impact on my customer. So why not? Their expectations are surpassed, I get great reviews and return customers.

What I sell on Fiverr for $5.00 is a 'trial' version of a service I offer on my website for a lot more. Most of my Fiverr customers go for bigger packages once they see that what I deliver is quality. Why am I pinching pennies on a $5.00 order when it could potentially secure a $500+ monthly subscription?

No, I am not in account selling niche. In most niches I am involved in over-delivering doesn't involve additional costs as well. Two reasons why I don't over-deliver:
a) Bc it's not necessary. You can surpass expectations by providing great customer service, why sell more service for less money?
b) Because in many niches over-delivering can actually even hurt. E.g. I am buying 2000 wiki backlinks from you. You deliver 3000. My first question would be who the fuck you are to decide how many backlinks I actually needed?

Yup you are cool having own website with upsell. Most Fiverr sellers don't, so my advice is for them.

Regarding getting reviews, I already wrote 3 out of 4 most important things known to me. If you implement these three, you should be getting 50-60% review rate. The last one takes you from 60% to 75-85% and for the moment I don't feel like disclosing it.

And by the way, if you don't believe my numbers, that's your issue, not mine. Just pass on.

pepeneo · Mar 19, 2016

Im looking for someone for fiverr partnership, mostly for keeping as many orders in que as possible and for review exchange, hit me up with a pm if interested

About Fiverr buyers

WebLab

Junior Member

Eternal1912

Power Member

WebLab

Junior Member

Hypnotick

Registered Member

Shadexpwn

Elite Member

Quality1

Junior Member

Aty

Elite Member

Mr Vlad

Power Member

Lixs

Regular Member

Quality1

Junior Member

BloodyNinja

Power Member

Quality1

Junior Member

BloodyNinja

Power Member

pepeneo

Power Member

Main Menu

Marketplace

Making Money

BlackHat World