9 Tips To Getting Repeat Customers

wealthy199

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Here are my top 9 tips to getting repeat customers:



1. Update the pages on your website frequently. Stagnant sites are dropped by some search engines. You can even put a date counter on the page to show when it was last updated.

2. Offer additional value on your website. For affiliates and partners you can place links to their sites and products and ask them to do the same for you. You can also advertise their books or videos, if these products relate to your industry and are not in competition with your own product.

3. You can allow customers to ‘opt in' to get discounts and special offers. Place a link on your site to invite customers to ‘opt in' to get a monthly newsletter or valuable coupons.

4. Add a link to your primary page with a script ‘Book Mark or Add this site to your Favorites'.

5. Add a link ‘Recommend this site to a Friend' so that the visitor can email your website link, with a prewritten title, "Thought you might be interested in this", just by clicking on it.

6. Brand your website so that visitors always know they are on your site. Use consistent colors, logos and slogans and always provide a ‘Contact Us' link on each page.

7. Create a ‘Our Policies' page that clearly defines your philosophy and principles in dealing with your customers. Also post your privacy policy as well so that clients know they are secure when they visit your site.

8. Create a FAQ page which addresses most of the doubts and clarifications about your product or your company that are likely to be asked. This helps to resolve most of the customers doubts in their first visit to your site.

8. Ensure that each page on your website has appropriate titles and keywords so that your customer can find their way back to your site if they lose the book mark.

9. Never spam a client, who has opted for newsletters, with unsolicited emails. Later if they decide they want to ‘opt out' of the mailings, be sure you honor their request and take them off the mailing list. They may still come back if they like your products. But they will certainly not come back if you continue to flood their email box with mails they no longer wish to receive.
 
Also helps to have a market that lends itself well to lots of backend products that you can sell to customers after they finish your current product.
 
Good one mate
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Rep+ for you!​
Are you kidding me. that advice is from 2007.
 
For a newbies this is essential. But be honest. How many "experienced" internet marketers still make old mistakes? :rolleyes:
 
There are some good tips on this thread, though it is older.

As for what you said about creating an our policies page, that is a requirement for Google Adsense, that you have a TOS/Privacy policy for the site. That is just standard now.
 
lol thread was started on SEP 2007 !! Its now pumping to the home page of BHW :D
 
He might have landed through Google to this page...
 
Any added tips anyone could/would contribute to this since its been quite a time lapse since it was first made?
 
Thanks! Glad I can count on BHW homepage for the most current tips and tricks.
 
6. Brand your website so that visitors always know they are on your site. Use consistent colors, logos and slogans and always provide a ‘Contact Us' link on each page.

This is a great one.

Even if you have a contact link in your footer and a contact form in your sidebar, you should still put it on every page within the content. It should be part of your call-to-action line.

For example, you could end every article with "Contact us today for complementary e-book by emailing us (link) or calling us at 800-xxx-xxxx."
 
One of the best ways to get repeat business is to add clients on Skype. Make them close friends. Always over-deliver. Under-price. They will keep coming back to you when they need anything. Feel free to ask them randomly, too. Just don't over-do it.
 
Sometimes it pays off to be more personal with your customers. And the golden rule: follow up.
 
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