70% Off Flippa Listing Fees

You've certainly taken a lot of the backlash personally but what you need to understand is the way the "listing fee reduction" was pitched was extremely misleading. There was no mention of the doubling of success fees or removal of the fee cap. If you were just straight up about it upfront there wouldn't be such a problem. Users shouldnt choose your prices - that's your decision. I just feel if you're going to argue you have listened to customer feedback to make this decision that you at least do people the courtesy of an honest announcement rather than leaving it out and then jumping back in to defend yourself once people notice.

I really hope that sellers haven't been listing sites and not realising the fees had doubled on success. I would bet the vast majority did not notice. To me that is not a good way to do business. If you're going to increase prices at least be transparent from the outset.

Hi, as you're cross posting questions on WF I'll include my answer again here for the benefit of BHW members.

The way this pricing change has been rolled out is been entirely transparent. This new pricing only affects any new auctions started on or after the date the pricing structure was launched. Therefore, any auctions currently on the site proceed at the rates they agreed to at time of listing.


Similarly, Sellers listing new auctions confirm they accept the new pricing when they list the site, so all affected parties are notified before they are subjected to any additional costs.


Regarding the allegations about failing to disclose the changes to the success fee... We announced the price changes in two ways - an email to all of our users and a blog post. Both the email and blog post had links to our pricing page which had the revised success fee on it.
 
Regarding the allegations about failing to disclose the changes to the success fee... We announced the price changes in two ways - an email to all of our users and a blog post. Both the email and blog post had links to our pricing page which had the revised success fee on it.

Meathead1234's allegations are correct. Flippa failed to announce their price increase in success fees. Here is the email sent to sellers where Tim says they announced the price increase:

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The letter correctly describes the listing price decrease but completely fails to mention the success fee increase. I'm very sure sellers didn't realize this slight of hand move.

Even my original post didn't catch the deception until Meathead1234 pointed it out. Reading that email had convinced me that Flippa lowered their fees when in fact they increased their fees.

The sellers all asked for a "little something" from Flippa and the reach-around felt damn good until we realized Flippa was sticking us all in the rear. ;)
 
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Thanks for pointing this out, Meathead.

We've just published a blog post that includes your thoughts and ours on the stealthy price increase at Flippa. Check it out here:

http://empireflippers.com/flippa-pricing-increase/

In looking at it, this only seems to be a decrease for established sites selling at $200 or less. That doesn't seem like a decrease for most sellers listing established websites.

Honestly, I don't mind that they're raising their prices. They're a for-profit business and can do what they like. Wrapping it up in an email and blog post and a price DECREASE was the bad move here.
 
I recently got scammed of Flippa as a buyer so I've been reading up a lot on Flippa.

A seller got the shaft because of a Flippa bug. Two buyers used the Buy It Now button, and the seller got charged twice. That 10% became 20%! Plus he had to explain himself to the two buyers. He went to Flippa support, but they were sh*t so he did a chargeback via PayPal for one of the charges. Then his account got banned and they told him that he should have used their support. Who knows if they ever fixed that Buy It Now bug.
 
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