- Sep 10, 2010
- 11,851
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Means SSH access with sudo permissions. From your reply it looks like you don't. The only way to resolve this is through your hosting provider unfortunately. This is why you sometimes need control over your hosting.
500 - Internal Server Error
- Thread starter bromanager
- Start date
bromanager
Regular Member
- May 29, 2021
- 322
- 127
Maybe I should ask the customer center what to find out?Means SSH access with sudo permissions. From your reply it looks like you don't. The only way to resolve this is through your hosting provider unfortunately. This is why you sometimes need control over your hosting.
- Sep 10, 2010
- 11,851
- 26,358
Tell them to upgrade your server so that it has more memory.
bromanager
Regular Member
- May 29, 2021
- 322
- 127
"Means SSH access with sudo permissions" I want to ask if this is possible. What should I ask?
- Sep 10, 2010
- 11,851
- 26,358
Just ask what I said. For example "Do you provide root SSH access?". The answer most likely would be "No we don't".
bromanager
Regular Member
- May 29, 2021
- 322
- 127
We provide SSH access but not to the server root, it allows access to your website directories only
got the answer.
- Sep 10, 2010
- 11,851
- 26,358
Hmm bad luck. You won't be able to add swap memory. The only way to stop the error is to upgrade.