$1000 Potential Clients Wants To Call. How Can I make them email instead?

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GodaddysDeadElephant

Registered Member

May 16, 2011

54

13

• Apr 11, 2013

• #1

Hi guys

Recently, I nearly got a sale for $1000 for a product on one of my websites.
He asked me to please call him.
I am nervous not of calling him, but that I'll sound bad and lose the sale.
Is it better to say that we only email so that everything is traceable for a higher level of service or something similar, or do I just have to call?

I've also got an Aussie accent and he is from USA. Not sure if this will be an issue.

Any advice right now would be incredible.
Thanks!

 

No.RuleZ

BANNED

Jul 23, 2010

1,746

366

• Apr 11, 2013

• #2

call and make cash

 

J1218

Senior Member

Jan 9, 2010

814

610

• Apr 11, 2013

• #3

Dude if you have a potential $1,000 sale on the table just pick up the phone and call the guy. If I were the customer and you said "sorry we only email", I would think something was sketchy and probably go somewhere else.

If you know your products well enough, you should have no problem closing the sale.

On another note, I like your username. Fuck GoDaddy

 

GiorgioB

Supreme Member

Feb 28, 2012

1,288

1,332

• Apr 11, 2013

• #4

wtf be happy he doesn't plan to come round and visit your office. Call him, if you fuck up and lose the sale, then you will gain experience and next time will know how not to fuck up. welcome to real life buddy. Nail it and get that sale, be confident in your products, service, be professional.

 

ice41

Power Member

Aug 18, 2012

784

262

• Apr 11, 2013

• #5

Call and make money dude!

 

G

GodaddysDeadElephant

Registered Member

May 16, 2011

54

13

• Apr 11, 2013
• Thread Starter Thread Starter

• #6

Thanks for allowing me to see I was being a pussy, arranged to call him tomorrow.

On a further note, I nearly made another sale of $600 on website, however while they went to my paypal page they did not finish the transaction, should I be calling these people as well?

 

7878

BANNED

Jun 14, 2009

1,301

8,102

• Apr 11, 2013

• #7

The smart move would be to commission someone with the necessary skills to handle the calls for you.

 

angelas111

Elite Member

Jan 4, 2009

1,648

1,052

• Apr 11, 2013

• #8

idk, as a potential client i would find the aussie accent endearing and exotic.

 

Panther28

Elite Member

Executive VIP

Jr. VIP

May 2, 2010

10,032

16,187

• Apr 11, 2013

• #9

GodaddysDeadElephant said:

Thanks for allowing me to see I was being a pussy,

Click to expand...

What a great quote!!

Yes, call those other people, it might just take a 5 min call per failed transaction to close the deal. Once you at least start figuring out how to incorporate the process of calling clients with transactions of over $200, and failed transactions, then you can just get a part time e-receptionist, (obviously a hot chick!!) who calls and purrs these pussy cats into parting with their cashio

 

S

srinu0812

Supreme Member

Nov 1, 2012

1,308

764

• Apr 11, 2013

• #10

7878 said:

The smart move would be to commission someone with the necessary skills to handle the calls for you.

Click to expand...

Excellent idea!
OP : If you are getting $1000 - Hire someone else if you are not confident enough.

 

G

GodaddysDeadElephant

Registered Member

May 16, 2011

54

13

• Apr 11, 2013
• Thread Starter Thread Starter

• #11

srinu0812 said:

Excellent idea!
OP : If you are getting $1000 - Hire someone else if you are not confident enough.

Click to expand...

Yeah that's a great idea
Where do you suggest finding these people. Wouldn't that result in a permanent mental crutch?

 

7878

BANNED

Jun 14, 2009

1,301

8,102

• Apr 11, 2013

• #12

GodaddysDeadElephant said:

Yeah that's a great idea
Where do you suggest finding these people. Wouldn't that result in a permanent mental crutch?

Click to expand...

Record their calls and replicate their approach. All great salespeople start somewhere.

 

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Frank08NJ

Newbie

Dec 3, 2011

14

0

• May 14, 2013

• #13

Most of the time people request a call because they want to make sure your operation is legit. Make the call all you have to lose is a sale if you don't!!