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10 Commandments of Running Stealth eBay Accounts

Discussion in 'Ebay' started by toml3030, Aug 4, 2015.

  1. toml3030

    toml3030 Elite Member

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    1. Thou shalt never give reason for humanoid eyes of eBay drones to scrutinize your account. The human mind wants to see patterns in a steam of data. Less human contact with eBay means less chance for eyeballs to link your accounts.

    2. Thou shalt use separate everything for each eBay account...and that means EVERYTHING (name, address, credit card, bank account).

    3. Thou shalt keep all your DSR's above 4.6 and defect rate below 5%, as those are the magic numbers where you go "below average" and subject yourself to MC999 selling restrictions. Also don't forget that the defect rate has to be below 5% in BOTH your domestic and global ratings.

    4. Thou shalt always keep in mind that even the lowest minion at eBay can escalate something which leads to your account closure. That means that even a snarky note on their customer survey may lead to a cascade of events that lead to your account closure.

    5. Thou shalt remember that 50% of buyers on eBay are idiots who won't read your listings. You must include as much information into the pictures and title as possible, since that's what half the people will make their buying decisions on.

    6. Thou shalt always contact customer to let them know if there are problems. NEVER let customer find out that their is a problem by package not being delivered on the day they're expecting it. Vast majority of people are understanding if you explain it to them before they are aware that there is even a problem.

    7. Thou shalt not cut corners. Building a successful long term eBay account requires patience of a saint. There are no real short cuts other than your product being as described, the price being right, quick shipment and customer service.

    8. Thou shall always promise less than what you can deliver. Never promise something to a customer and not come through.

    9. Thou shall not compete with chinese sellers who can make a living off 25 cent profit per sale.

    10. Thou shall shut up and read free information available on the internet and follow its teachings. Like anything on internet 99% of what is written is repetitive or useless, but the 1% makes up for it.
     
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  2. agag2

    agag2 Supreme Member

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    Amazing post :) Could not agree more..

    I would add to always upload tracking information to EBay..
     
    Last edited: Aug 4, 2015
  3. daddyfish58

    daddyfish58 Registered Member

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    awesome post focusing on customer service is huge. I always shoot a customer a note immediately after a purchase thanking them for their purchase and to contact me before contacting ebay if they have any issues whatsoever
     
  4. yoloyolo

    yoloyolo Newbie

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    Lets bump this right now.
     
  5. hooray

    hooray Registered Member

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    hey op i want to ask you how are chinese sellers able to sell so low and and even make such a small profit like you said having to ship items so far internationally.
     
  6. toml3030

    toml3030 Elite Member

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    1. It costs $10 to ship something from US to China and it costs $0.20 to ship the same thing from China to US, because the world postal treaty says foreign shipments are charged according to living standards of the SHIPPING country, so Chinese sellers can just live off that.

    2. It's cheap to hire someone in china to do the work. You can have 10 people just doing full time shipping if you have massive traffic and you can still make a profit at $0.25 profit per item.

    3. Chinese are sort of geniuses when it comes to lowering cost of manufacturing by cutting corners.
     
  7. ukonline

    ukonline Regular Member

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    Thank you so much man ! It would really help me out in future !
     
  8. toml3030

    toml3030 Elite Member

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    I probably wrote it on the other forum like a year ago.