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Thanks for your response. I have zero background in IM and first just getting the terms and processes. example; what is a CPA, and where do I go and how do I set up an account. I'm extremely basic but a quick study.

Any suggestions on good books or sites to shorten the ramp-up for someone new to the IM game and how to maximize the use of bhw?

Just starting - looking forward to learning and sharing.:cool: