we understand your points
their timeline does not really make sense to us
- feb 3: i followed up asking for update
- feb 4: they reploed saying they will update me -- they did -not- mention a need for a new phone number yet
- feb 5: they said they need a new phone number
this timeline...
to clarifty on what i meant in my statement: this particular seller, RankFetch, could not work with the first number provided
there could be various reasons for that - maybe they did not even try the 1st number until past their delivery deadline and asked for the 2nd number to make up for the...
i echod what seller told us - i wasnt aware that it was suspended and it would not work -- we would have provided the 2nd number to begin with at the first place
at this point seller has not provided any evidence that the 1st number does not work - and we are not entirely sure if that is the...
aside from the ongoing chat
can the seller provide documentation or any evidence that the first phone number is not working, and is suspended as he claims?
at this point im not entirely sure if the first number was suspended as he claimed - and no evidence that there is a problem with the...
we expected update, at least with the issue they faced, wthin their delivery time line
its like a baker promises to make bread in 7 days and asks for flour and money - he gets both
7 days pass by, nothing happens - on day 9 he says you gave me wheat flour, get me corn flour instead......
the...
we agree and acknowledge that
the seller brought that to our attention and asked for new phone number on day 9; which falls outside 7 days max timeline we paid for -- is this not a problem?
is it not a problem that despite we asked twice very explicity for refund --and not delivery-- the...
i understand the seller could not work with the phone number provided
the problem is that they did not ask for unused phone number in the beginning - yet alone within 7 days....
we acknowledge that the seller had a problem with the first phone number we provided
would it be possible to loop...
im a little puzzled - we asked
"What info you would need from me"
they responded
"Name, Number, Website, Category"
and we provided all they needed accordingly.....
im not entirely sure what they asked and we did not provide before they asked for payment?
we did double check before we made the payment to make sure they got all they needed
they did not mention any criteria on the phone number; or any other criteria
and they did not update us with that in first 7 days either, until day 9
if the requirement was a phone number that is not used...
if we count the number of days after 2nd phone number is provided, listing is provided within 7 days from that
1. before we agreed to make a payment - the seller has not communicated that he might face some issues; instead they give guarantee fior 7 days max; under any circumstances...
what...
The issue with the phone situation has been brought to our attention 9 days after the payment - where delivery date was 7 days max
Within the initial delivery timeline, 7 days max, they have not communicated on their progress - or obstacles they faced; until already 2 days past their deadline...
Username: umurcuk35
Please create your Dispute title using the format in the description below. umurcuk35 v. RankFetch
Are you the buyer or seller? Buyer
What is the date the incident took place? Feb 9, 2026
What is the name of the accused? @RankFetch
Did you encounter the accused on...
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