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Too many chats, not enough me
I’m officially overwhelmed. Between WhatsApp, IG, emails and everything else, I can’t keep up with messages anymore. I know I need automation just to survive. I’ve been looking at Profichat since it lets you bring everything into one place and even set auto-replies But I’m nervous. I don’t wanna...- hithere39
- Thread
- Replies: 12
- Forum: BlackHat Lounge
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Is automating customer chats worth it for small businesses?
As a small business owner, I’m considering automating some of my customer replies, especially for common questions. It could save time, but I don’t want it to lose the personal touch. Does anyone have experience with this? Does automation really help, or does it make everything feel less genuine?- hithere39
- Thread
- Replies: 14
- Forum: BlackHat Lounge